joe D.
Posted
Item was not in town shown on website
Item was not in town shown on website. It's at least 60 miles further away from me. So the transporting price goes up. I wouldn't have bid on it had I known that. I can't afford those mistakes
Poor
213 reviews
Ritchie Bros is listed under Tools & Equipment.
Ritchie Bros (rbauction.com) has 213 customer reviews on Consumer Courier, with an average rating of 2.3 out of 5.
213 approved reviews, newest moderated first
joe D.
Posted
Item was not in town shown on website. It's at least 60 miles further away from me. So the transporting price goes up. I wouldn't have bid on it had I known that. I can't afford those mistakes
Brad H.
Posted
Our concerns were addressed and taken care of. Very happy with our experience now!
Melvin
Posted
Ritchie bro I use them when I want to get good quality vechiles and they are up front with the vechiles info and provide car fax about the vechiles they sell
Donald M.
Posted
Just a well run show.
Amanda X Marco E.
Posted
They unfairly and not trust online bid I don’t recommend and I don’t know how they still on the market Im looking for a skid steer and got them office to ask how they feeds auction works the person who works for them said anything buying above 25k they charge 5% after I bought a caterpillar for 27k they charge me 2500$ and they said that’s a minimum fees so they should say is a 50k minimum bid to have a 5% auction fees
Cornie N.
Posted
I purchased a truck online from Ritchie Bros Montréal without seeing it in person. The listing did not note any deficiencies. I flew from Edmonton to Montréal to pick up the unit based on that description. When I arrived, the main coolant pipe had already failed. After removing it, the cooling system was completely dry — requiring over 10 litres of coolant just to refill. After reinstalling the pipe, the truck initially appeared operational, but after approximately 600 km under normal load in hilly conditions, it began pushing coolant out of the reservoir cap under pressure. These are serious mechanical issues that directly affect reliability and are not minor defects. I contacted Ritchie Bros and they declined to offer any compensation. I would not have bought the truck if these issues had been noted in the listing. Buyers should be extremely cautious when relying on online descriptions and “no deficiencies” listings without independent inspection.
Wilmar G.
Posted
os comento un poco como va el asunto ,me gane una subasta de un camión por 6700€ aparte me cobraron 1200€ mas de comisión aparte el IVA me gaste pasajes para ir retirarlo me lo traje alicante y el mecánico me dice que la caja esta mala y el motor también, en total una perdida con 12000€ que al final me hubiese comprado algo mejor en la calle, opinión total no lo recomiendo
Dan C.
Posted
Ritchie Bros is by far the best auction company I have dealt with in my career. From the organization and cleanliness of the facility, to the excellent customer service and professionalism, my experience was outstanding!