Bad
513 reviews
Like most great companies, it all started with an idea. In 1974, Jon and Christel DeHaan set out to add greater value to the timeshare experience when they pioneered the vacation exchange concept. The DeHaans developed a system that allowed owners to exchange time at their home resort for a stay at a different affiliated property—delivering a new level of flexibility and choice to timeshare owners and revolutionizing an industry in the process.Today, RCI remains the leader in vacation exchange, offering the world’s largest vacation exchange network and providing unrivaled products and services to enhance the vacation ownership experience. It’s one of the many reasons why more resorts trust RCI to deliver vacation exchange services to its subscribing members than any other company across the globe
RCI (rci.com) has 513 customer reviews on Consumer Courier, with an average rating of 1.3 out of 5.
513 approved reviews, newest moderated first
Michael V.
Posted
The biggest bunch of shikesters you can imagine awful problems cancelling a deceased relatives account.. Please, whatever you do avoid this rip off like the plague 0 is too higher marking. ..
Wafik
Posted
I wish they had a zero star rating on Trustpilot to award it to RCI I wish I could get rid of my timeshare. By the time I pay the maintenance fee, RCI’s membership fee, exchange fee, plus other RCI extortionate fees, I end up with a far worse deal than I would get from Airbnb, booking.com etc RCI sell timeshare holidays as extra, for extra fees, instead of releasing them for the exchange pool. Timeshare was probably a reasonable idea 25 years ago when I bought it, even though RCI exchange system has proved to be a big failure. But nowadays, we have much better and cheaper options online ☹️
Jon F.
Posted
I declined the service and told them they can not call me. They called about 10 times after. I called them back 10 times to show them how it feels to be annoyed. The guy called me back and was reading my Facebook posts to me. Then he calls now daily from blocked number and sometimes I answer to hear the voice Same guy calls. Usually about midnight east coast time. I think retaliation for not accepting their package vacation is pretty foul. 95% of the calls I push through. I only usually answer to record the call with an external recorder. Pretty pathetic.
Douglas G.
Posted
went to site for help about getting 6-8 calls a day, was gave the run around. called and was hung up on, recalled and was told go to web site that told me to call did get supervisor who told me he couldn't help
Eva Garcia G.
Posted
!!!ESTAFAAAAA!! !Esta reseña es de un 0. Te lo pintan todo muy bonito pero es todo mentira. Un vez quieres usarlo y estar pagando cada mes, no tienes los descuentos que te dicen, ni los hoteles, ni beneficios... Estás pagando una cuota cada mes en vano. Llamas atención al cliente y te tratan de tonta y que esto es así... ES TODO UNA ESTAFA/FRAUDE. Lo llevaremos por vía judicial.
Arthur
Posted
This is horrible well at least the Representative did not do well to inform us we can’t even use it where we told them we wanted to travel to. Somerpointe sold it to us at Tajiti Village and they ripped us off because this is a $10,000 membership we can’t even find use for. We don’t want it anymore and can’t even reach customer services for this problem we have. Nobody will help us. They need to take their membership back we don’t want it its no good for us and if we would have known we wouldn’t have bought it!
Ray C.
Posted
Bad deal, fee after fee, all confusing (intended?). Stay away, and if u can, get out of your timeshare. Wyndham is a good name; they should drop RCI like a hot potato.
Nova H.
Posted
RCI didn’t get us the exit they promised . Signed up for our exit process for 9 months and nothing progressive was done. Wasted a lot of time and money with this company. I would not recommend to anyone !. We offloaded our timeshare obligations completely December 2024 with the help of a private investigator team named forexfraudteam. They helped us look into our timeshare and found legal faults in our contract . They used this information to request a full cancellation of contract. We got documentations to that effect 3 weeks after and didn’t have to pay near as much as RCI charged us for nothing. If you’re looking for a real solution to timeshare hostage situation, I’ll recommend you share your story with ForexFraudTeam at gmail com.
