RebrandlyReviews of rebrandly.com

Deploying go.vasilestoica.pw on Rebrandly has been exceptionally smooth. The Dublin-based platform delivers fast redirects, robust infrastructure, and clean analytics for all branded link tracking.

Excellent service. Never feel disappointed! You guys can try!!

muy buena aplicación para seguimiento de mis links

This company ROCKS! Their UI is easy and intuitive. It just does what it claims, easy as that. Costs are reasonable and functionality are great. Can't vouch for support since I've never even had to reach out :)

It's simply great to work with

The technical team is strong, but the support is extremely weak. They can go months without responding to support requests. I still have unanswered requests from February, March, and April. The head of technical support changes every few months. They have introduced an AI bot into the chat that cannot actually solve problems and does not escalate requests to a human agent. They also have smart agents in the chat, but due to the way their algorithms are designed, they are forced to provide completely nonsensical answers. It takes them 2–3 weeks to resolve a standard support issue. They don’t know how to properly handle errors or fix them quickly. I used to route all of my traffic through this site, but now only about 20–25% of my traffic goes through their servers. Their service works fine until something goes wrong—or until you actually need to contact support and get an issue resolved.

Now all of a sudden my 300 plus links are not working for the second time this week. Support is slow. Now I can't rely on the service. I have been a paying customer for over 6 years. 2 times in one week is enough for me. I will be moving on soon.

Cliente desde 2020. Minha renovação anual falhou no cartão e aproveitei para pedir, no mesmo dia (02/07), a mudança para um plano mais barato, já que a própria plataforma não permite alterar o plano com a conta bloqueada. O suporte só respondeu 5 dias depois e, mesmo com meu pedido registrado antes, cobraram o valor cheio da renovação (R$ 6.462,72). Atendimento lento e um único canal de contato deixam o cliente de mãos atadas em algo urgente. Peço reembolso e a mudança de plano que solicitei.