J D.
Posted
BAIT AND SWITCH SHIPPING - BUYER BEWARE
Ordered multiple parts on their website, which totaled over $280 after shipping and paid via PayPal. Paypal invoice and their own invoice shown my shipping and billing address as expected. A few days later I got tracking updates - except they were not only a carrier different then what I selected, but to a totally different person, address AND state! I tried calling, emailing, texting, Facebook, the chat bot on their site... NEVER got a reply! I opened a dispute on PayPal, and again, they NEVER replied on there. Days later, I got a tiny package. 9oz only, 4x6x6. A Kawasaki rain cap. I had ordered an entire air canister kit, a handful of emblems and more. Clearly more then 9oz and a much bigger box then a 4x6x6. PayPal sided with them. BUYER BEWARE - Bait and switch tracking/shipping!!! I understand mistakes happen, but the lack of communications, coupled with the single small package (and its tracking being submitted to PayPal), the conflicting phone numbers on google & their website, the fact the address on their website is a vacant building... Google earth and google search shows they used to have a building (as in their main website banner) but it is now up for lease.... and is a totally different address then what they have on their website! Do your due diligence, google them. Look at google earth, use the photo capture time feature to look at older snapshots...