Refine Packaging makes it simple for businesses to design and order custom boxes and affordable packaging online. With quick turnaround & low minimums – We're a leading wholesaler for a reason. Get a free quote on quality mailer boxes, custom pillow packaging, affordable shipping boxes and more at www.refinepackaging.com.
Refine Packaging (refinepackaging.com) has 390 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Also known as
refinepackaging.com
Website
refinepackaging.com
Category
Shipping & Logistics
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Thank you to Harry. This was a smooth experience. Very professional and prompt communication. Received my packaging as promised everything is perfect. I will be back as a repeat customer in the future thank you so much.
KD
Katrina D.
Posted
There was so much back and forth
There was so much back and forth. But Steven was absolutely fantastic. The boxes look great. Couldn't recommend these guys more
SS
StarofGideon S.
Posted
Beautiful Product
Excellent Quality, Beautiful Product, and Great Customer Service
I had a very good experience working with Brian Moore and Refine Packaging on the custom packaging for Star of Gideon Springs LLC.
We are very pleased with the finished product and the quality of the packaging. Our custom boxes and labels arrived complete and in good condition, and the final designs look beautiful and professional.
Brian provided great customer service throughout the process. He was patient with our revisions, communicated with us during production, and followed up to make sure everything was taken care of.
We truly appreciate Brian's assistance in bringing our packaging vision to life. Thank you, Brian and the Refine Packaging team, for the beautiful finished product, quality packaging, and customer service.
— Star of Gideon Springs LLC
AB
Andrew B.
Posted
From Overwhelmed to Obsessed
Let me start off saying that when it comes to custom packaging and boxes, I am a complete idiot. I have zero experience with it. I've never had to order anything like custom boxes before. Needless to say, I was extremely overwhelmed by the thought of having to design and order custom boxes for my beard care products.
I actually found out about Refine Packaging from ChatGPT. I use it a lot for my business and when I asked it who I should order custom boxes from, Refine was one of the two it gave me. I reached out to both and eventually decided to go with Refine because of the gentleman who emailed me back, Max Hillen, one of their Sales Representatives.
Like I said, I was extremely overwhelmed and nervous. I didn't know the first thing about creating, designing, or ordering anything like this. And I told Max that. A few emails later I had a design complete and we were talking about checking proofs and having an actual physical sample box sent to me in the mail. I'm not even joking, it was that easy. All because of Max. I sent him my idea, a mockup I had ChatGPT create for me, sent him my artwork and the dimensions I needed and boom, Max had it all designed for me.
Got my sample box in the mail, and about cried. It was beautiful. Gold foil lettering on a black box. Colorful graffiti art on the INSIDE of every box, not the outside, the inside. I was blown away. The box looks just like something you'd find in a high end retail shop. And it's all mine. My own custom made, beautiful, nothing like it, beard oil box.
Max made this one of the easiest things I've ever done. He was super responsive, answered emails the same day or the very next day, always did what he said he would, was honest, helpful, kind, caring — Max was just freakin awesome!
If anyone reading this is thinking about Refine Packaging for custom boxes, quit thinking! They have found a way to make something that should be difficult and overwhelming seem like a piece of cake. And they care.
Refine Packaging, thank you!
Max, you freakin rock man!
BR
Bruce
Posted
Outstanding Quality and Excellent Customer Service
Brian and the team at Refine Packaging did an outstanding job on our custom Kona Skin Care boxes. Brian was professional, responsive, and easy to work with throughout the entire process. He was patient with revisions, communicated well, and made sure every detail was right.
The finished boxes exceeded my expectations. The quality is excellent, the colors are beautiful, and the final product looks exactly the way we envisioned. Brian truly cares about his customers and takes pride in his work.
RA
randy
Posted
Refine gets an A+
I highly recommend Refine Packaging. I had the pleasure of working with Daniel. He was very professional and very patient with me. I didn't have my design as ready as I thought and Daniel guided me to a great finished product. I will be ordering through Daniel and Refine again
RT
Rocco T.
Posted
Worked with Brian
Worked with Brian, and the communication was smooth and professional. The boxes are good quality; overall, recommended!
JS
Jessica S M.
Posted
Excelent service and quality
David was very communicative from the very beginning and incredibly patient throughout the entire process. Thanks to his proactive follow-ups and quick responses, we were able to meet a very tight deadline. The boxes were delivered ahead of schedule, so we were extremely happy with the service.
The boxes are good quality. Only a few had slight color variations, but they included extra boxes to make up for it, which we really appreciated.
Highly recommend!