SEUNGHO H.
Posted
환불이 어떻게 진행되고
환불이 어떻게 진행되고 정확히 어떻게 환불이 되었는지 자세하지가 않습니다 ㅠㅠ
Excellent
382 reviews
We've helped our clients recover thousands of dollars from Amazon. Our state-of-the-art FBA reporting system gives you back control of your FBA account. Get reimbursed by Amazon without losing hours of your day.
Refunds Manager (refundsmanager.com) has 382 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 4 reviews with 3 stars · Clear filters
SEUNGHO H.
Posted
환불이 어떻게 진행되고 정확히 어떻게 환불이 되었는지 자세하지가 않습니다 ㅠㅠ
Kurt W.
Posted
Seemed great out of the gate, but activity stopped after about a month, and could not get an explanation why. Not great communication!
Response from Refunds Manager· Jul 31, 2020
Cases are submitted on a slow pace to comply with Amazon TOS - RefundsManager is always looking out for more cases to submit. The amount of cases we find also depends on a clients account size. Smaller the account, the less cases. We would be glad to discuss this in greater detail via email or phone at: 718-252-3510 / [email protected]
RXXXX
Posted
For the most part the service provided by Refunds Manager is good. But I find that the 25% they take is quite high. Furthermore, please be aware that they also take 25% for goods that were misplaced by Amazon and then found. For that part it seems quite pointless since Amazon eventually locates these products anyway. What we do now is make sure we track what we can without the help of Refunds Manager and only leave the rest to them. If they took a lower percentage then we would just let them do all the work without worrying about the cost.
Response from Refunds Manager· Aug 30, 2018
We are always on top of our reimbursements and in case Amazon reverses anything we always credit back our clients the amount reversed Thanks for continuing to use our service
client
Posted
I trust the process, and after a year, I can verify that it works. It is just very expensive, and there are much cheaper alternatives.
Response from Refunds Manager· Aug 22, 2018
Thanks for trusting us , With refundsManager, you get a dedicated rep to do your cases,we also cover many more case types than any other service, We are also proud to have been the innovators of this service 5 years ago and have the most experience dealing with Amazon for reimbursements