Reliant EnergyReviews of reliant.com

Response from Reliant Energy· Sep 1, 2026

We thank you for taking the time to rate our services, Patricia. You are very important to us, and we are concerned to see that you have given us 3 out of 5 stars. We would love to talk to you and find out what the situation is, so we can help you resolve whatever is necessary and regain your trust in us. Please feel free to reach us 24/7 by phone toll-free at 1-866-222-7100, or you can also chat with us at https://myaccount.reliant.com/public/supportCenter.htm?initiator=urlsm: we will do our very best to help you out and show you how much we care about you! We will be waiting for you! Have a lovely day! - MF / Digital Care

Response from Reliant Energy· Sep 1, 2026

We are so honored and grateful to have your loyalty for more than 15 years, MariT! That is fabulous, there are not enough words to express how happy this makes us! We want to continue as your trusted electricity supplier for many more years to come, that's why we work as hard as we can, to always be better and offer you the top-notch services you deserve! Thank you for choosing Reliant 12 years ago and even more so, for choosing to stay with us through the years. We love serving you! Have an amazing day! - MF / Digital Care

Response from Reliant Energy· Sep 1, 2026

Hello Sally. There are not enough words to express our gratitude for choosing us 21 years ago, and continuing with us! You honor us and fill us with pride and satisfaction, thank you for trusting in Reliant! For us it is a real pleasure to energize your home and take care of you as you deserve! Thank you so very much for your trust and loyalty for all these years. We wish to continue serving you for many more! Have a beautiful day! - MF / Digital Care

Response from Reliant Energy· Sep 1, 2026

We love energizing your home, Virginia, and knowing we’ve met your needs, through this awesome comment, truly excite us! Thank you for letting us come into your home and caring for you and your family; we will always work as hard as we can to continue providing the best electrical services on the market, along with the care and attention you deserve for many more years to come! Have a marvelous day! - MF / Digital Care

Response from Reliant Energy· Sep 1, 2026

Thank you so much for this outstanding comment, Selemani! We are so glad to know you are happy with the attention and care we provide you, and that you're taking advantage of the different services we have for you! Thanks for trusting in Reliant, we totally love serving you and look forward to continuing doing so for many more years to come! Best wishes for you and your beloved family! - MF / Digital Care

Response from Reliant Energy· Sep 1, 2026

We highly appreciate the awesome comment you're sharing with us, Mohammed! We totally love to energize your home and look forward to continuing as your trusted electricity supplier for much longer. So, thank you so much for trusting us, we care about you and won't let you down! For any assistance needed please don't hesitate to reach us, we will be more than glad to talk to you and help in the best possible way! Have a lovely day! - MF / Digital Care

Response from Reliant Energy· Aug 31, 2026

Good morning, Jennifer. We truly care about your experience and are sincerely sorry to hear that we did not meet your expectations. The last thing we want is for you to feel disappointed, and we would greatly appreciate the opportunity to learn more about what happened so we can better understand your concerns and work toward a resolution. Your satisfaction is very important to us, and we would welcome the chance to speak with you directly. Please feel free to contact us anytime, 24/7, by calling our toll-free number at 1-866-222-7100. You may also chat with one of our representatives online at https://myaccount.reliant.com/public/supportCenter.htm?initiator=urlsm: our team is committed to listening, investigating your concerns thoroughly, and doing everything we can to improve your experience. We genuinely value your business and want the opportunity to show you how important you are to all of us here at Reliant, we would hate to lose you. We'll be waiting for you. Have a great start of the week! - MF / Digital Care

Response from Reliant Energy· Aug 31, 2026

Hello Gary. We are deeply sorry to hear about the inconvenience and frustration you experienced regarding the incentive that was offered to you. Please accept our sincerest apologies for this situation. We understand how disappointing it can be when expectations are not met, and we regret any inconvenience this has caused. Your satisfaction is very important to us, and we would greatly appreciate the opportunity to speak with you directly so we can thoroughly review your concerns and investigate what may have happened. Our goal is to find the best possible resolution for your specific situation and ensure your experience receives the attention it deserves. At your earliest convenience, please contact us 24/7 at 1-866-222-7100. You may also chat with one of our representatives online at: https://myaccount.reliant.com/public/supportCenter.htm?initiator=urlsm: our team will be happy to assist you, address your concerns, and work toward restoring your confidence in us. We truly value your business and the trust you have placed in us, and we would be saddened to lose the opportunity to continue serving you. Thank you for bringing this matter to our attention. We look forward to speaking with you soon. Warm regards! - MF / Digital Care