Excellent
56 reviews
Rentec DirectRentec Direct is listed under Internet & Software in Grants Pass, Oregon.
Rentec Direct (rentecdirect.com) has 56 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
56 approved reviews, newest moderated first
Christine R.
Posted
Colton is the best. He is quick and very responsive. He is the best.
Response from Rentec Direct· Feb 24, 2026
Thanks, Christine; Colton is wonderful, and he loves helping our clients become experts with the software! Don't hesitate to reach out if you have any questions!
Sean Haardt Oak Trail P.
Posted
Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.
Response from Rentec Direct· Feb 24, 2026
Thank you for taking the time to review! We love hearing from long-time clients. Kathryn is always dedicated to ensuring that our clients have all the tools to make daily tasks and tax time as smooth as possible. So glad you had a good experience, and we'll be sure to pass along your thanks to Kathryn! Don't hesitate to reach out whenever you need; we're always here to help!
Diane D.
Posted
Colton is patient, knowledgable and helpful.
Response from Rentec Direct· Feb 24, 2026
Thanks for taking the time to review, Diane! We'll be sure to pass along your thanks to Colton!
moe S.
Posted
As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.
Response from Rentec Direct· Feb 27, 2026
Thank you, Moe! It's great to hear you've been working well with Jesse; he always enjoys working with clients and helping them become experts at using the program. So glad to hear you're having a great experience! Don't hesitate to reach out whenever you need. We're always here when you need!
Rosalina E.
Posted
They have great customer service. Simple to set up demos and help during set up. Love their system
Response from Rentec Direct· Feb 27, 2026
Thank you for taking the time to review, Rosalina! We're glad you're finding the software easy to set up and navigate. We're always here whenever you have any questions!
Bobbi
Posted
I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!
Response from Rentec Direct· Feb 27, 2026
Thank you for taking the time to review, Bobbi! It's great to hear that you've had such a good experience with our customer support. We're always here whenever you have questions!
H-Town Property M.
Posted
I have used Rentec Direct for coming up on 10 years. For the cost of the software, its capabilities for a small to large property management company are currently unmatched. Tack on lightning fast and highly effective customer service to that, and you would have to be out of your mind to go anywhere else for PM Software.
Response from Rentec Direct· Mar 5, 2026
Thank you for taking the time to review! It's always great hearing from long-term clients! We love hearing that you have had a good experience; don't hesitate to reach out whenever you have questions or requests. Our team is always happy to help!
Jennifer
Posted
I have been using Rentec Direct for 5 years. This software is user friendly and easy to use. Kathryn has been amazing at helping me.
Response from Rentec Direct· Mar 5, 2026
Thank you, Jennifer! Our goal is to ensure that the software is robust and feature-rich, but still easy to use! Glad to hear we're hitting the mark, and we'll be sure to pass along your thanks to Kathryn!
