ReplaceALensReviews of replacealens.com

They got my glasses back to me within the stated period of time they said they would (much quicker than I expected). The lenses are beautiful, not a single scratch on them! They used the 1.74 index lenses I chose, thinnest lenses I've ever owned! Great company, and beautiful workmanship! And much, much cheaper (yet better quality) than anyone I've ever used in a brick and mortar store! Extremely happy with my new lenses.

Extremely high quality customer service and end product. 10/10 consummate professionals.

I’m giving 2 stars because the staff were friendly. I was an in-store customer and I had new progressive lenses made for 2 pair of glasses, 8 months ago. Both sets of lenses are terrible. One set of lenses, the progressive part was placed in the wrong spot, so I can’t wear them without getting a headache. Also one of these lenses pops out all the time. The 2nd set I asked for the lenses to have the coating that gets dark in the sun and the salesperson ordered it incorrectly so they’re always sunglasses and again one of the progressives is a little off so they give me a headache. I ordered those to wear on vacation so I’d just have 1 pair to take for indoor and outdoor. I spent almost $300 for new lenses that I can’t wear. They threw away my old lenses and if I could have kept them I would have just put my old lenses back in and I could still see fairly decent, but with the new lenses they are garbage and unwearable. My experience with this business was disappointing to say the least.

I've ordered from this company twice. It's easy, they provide a shipping label to print and they're pretty darn fast for a mail-order operation. The website looks a bit dated, but don't let it fool you. It's properly secured, and it's crazy fast and easy to order without ever talking to a person. And if you prefer human contact, they have nice customer support people standing by to help.