Buggy app and absurdly high unwanted subscription charge
Buggy app, I stopped using and didn't realize that I ended up on a subscription - a teams one with two seats even though I am an individual contributor tracking my own time. They are not willing to refund the subscription. Do not sign up!!!!!!
DM
Dmitry
Posted
I deleted it and wouldn’t recommend it
Honestly, this feels shady. RescueTime says there’s a free trial, so I downloaded and installed the app on my PC, but only after that they ask for a card. Why not say that before I download it?
For an app that tracks what you do on your computer, this already feels uncomfortable. The whole thing gave me the impression they just want to collect data first and only then tell you the real conditions.
Not transparent at all. I deleted it and wouldn’t recommend it.
DT
David T.
Posted
This program is ultra complicated and…
This program is ultra complicated and difficult. It turned into a big time waster instead of saving me time. I bought the premium version, and when I deleted it I felt such relief. There are simpler better programs like Freedom.
JY
Juil Y.
Posted
I've Been a User for Over a Decade
I've been using RescueTime for over a decade and they have amazingly kept all my data for me despite me cancelling my subscription for years at a time.
I don't like all the UI/UX decisions they've made more recently, but the application is solid and I feel safe having RT put some friction in my distracting activities.
ME
Mr E.
Posted
Cannot stop subscription
Couldn't login with any email I had. It just gave a generic error on black screen. Assumed I have no account and subscription as I haven't used this for most of a year. Then I see a charge to my card for an annual subscription. Now the login to the account portal works and I see I've been charged. So I click Contact Support. But it says I need to give access to data to contract support. But no way to do anything to fix that (it's their own site - what can't they access??). And can't find any other way to contact them!
FJ
Franci J.
Posted
RescueTime had my initial (ADHD) mixed…
RescueTime had my initial mixed experience, but I found it takes you a while to get adapted to it.
So, I have asked an AI what tools an ADHD person could leverage and it proposed RescueTime. So I was of course going up and down with the experience, but at the end, I found a yearly discount online and compared to what it does/did, it was worth it.
It is not exactly a blocking app (i used freedom before), as it is more a monitoring app. But with time it kind of gets the hang of it and blocks stuff out that you probably shouldn't be doing. But compared to Freedom, you can bypass it by saying you want it anyway.
The use of statistic is sometimes a bit tricky, but can be usefull.
I am also using it as a reminder I was very productive yesterday (if integrated, it shows you on the previous day google calendar).
So why not 5 stars:
- You kind of get the impression, you would get a better AI developed insight, which you don't get to see, the AI just gets trained on what you do and what you should focus on and on what not. Perhaps it is one thing still to come?
The other thing - that can be confusing from some of the reviews - there is a mobile app and a desktop app. This mobile however (so support for apple phones) does not sum up/combine/aggregate with the desktop version, due to Apple privacy policies.
And while I do find IOS RescueTime quite useless without this aggregation (sorry), I do think the overall product (desktop) deserves at least a 4 star review nonetheless.
For those trying it on the trial.
1) No, just as many (85% of the apps), they do not "warn" you again the day before the trial is up. So mark your 1 day before date on the calendar.
2) Make use of the whole trial. It does take a little bit of time to truly see the potential benefits of the app (=wait and if you don't like it use it till the end of the trial and cancel the day before). I did not like it that much at the start, then i kind of liked then not again, just before the end I decided it is usefull.
MV
Michel Van der A.
Posted
useless app
this app is most disapointing an doesn't document much more than what you can find yourself on your device activity function, complet waste of time and money
JB
John B.
Posted
"Misleading 'Free' Trial and Privacy…
"Misleading 'Free' Trial and Privacy Concerns"
I'm extremely disappointed with RescueTime's approach to their so-called "free" offering. When I visited their website, I was initially intrigued by the promise of a free version. However, it quickly became apparent that their definition of "free" is actually just a 14-day trial period.
What's more concerning is the lack of transparency about this on their main page. They prominently display "Try For Free" and "Get your 14 day free trial" without clearly stating that there's no ongoing free tier after this period. This feels deceptive and leaves a bad taste.
Additionally, I'm not comfortable with the idea of giving away my personal data and activity information just to test out a service for two weeks. The nature of time-tracking software means it collects a significant amount of personal data about your computer usage and habits. It feels invasive to hand over this data for such a short trial period, especially when there's no real free option afterward.
RescueTime should be more upfront about their pricing model and the temporary nature of their "free" offering. They should also consider providing a genuine free tier with limited features for users who aren't ready to commit to a paid plan or share extensive personal data.
In its current state, I cannot recommend this service due to its misleading marketing and data privacy concerns.