Average
64 reviews
Homebody is an independent insurance company that partners with several A-rated insurance carriers. Get comprehensive coverage everywhere you need it. Whether you're looking for renters insurance, pet insurance, auto insurance, or coverage for all of life’s incidents, we've got a policy for you.
Homebody (residentinsure.com) has 64 customer reviews on Consumer Courier, with an average rating of 3.1 out of 5.
64 approved reviews, newest moderated first
Maddy C.
Posted
No outstanding great experiences, they charged me after I canceled. And when I called to cancel again… they were very short and rude. Cheap price when insurance is required. But nothing special about them
Ritz
Posted
Horrible customer service, and horrible service from supervisor!
Aidan H.
Posted
Even after your lease ends, they continue TAKING MONEY OUT OF YOUR ACCOUNT. Terrible customer service and predatory business model. The company should be ashamed. I've been out of my apartment for 7 months now. I've lost over $100 to them for literally no reason. DO NOT USE THEM FOR RENTERS INSURANCE
Sandy J.
Posted
Super NICE!!! Very personable & met my needs in less than 5 minutes! Thank you😃
Bria W.
Posted
DO NOT USE THIS COMPANY!!!! Their customer service is terrible. The agents who answer the phone are disrespectful and lack empathy and competence. Once your policy ends, be sure to cancel otherwise they will automatically renew it and TAKE IT OUT OF YOUR ACCOUNT without authorizing it. You will of course be blamed for this. The agents are dismissive and will hang up in your face. Super unprofessional and unreliable company. Use others for homeowner's insurance!!!
Kacie C.
Posted
I had a very unsatisfactory experience with Homebody. My policy was supposed to be cancelled as my lease had ended and I already moved out. They continued billing me so I called again to cancel service and their customer service representatives were extremely rude and unhelpful. They said they would refund the premium forward, but would not backdate it to my move out nor repay the “convenience fee” they were also charging. Very unprofessional behavior and I would not recommend anyone use them.
Sheri W.
Posted
One star is too much for this company. They have been double charging me for over a year! You call and it takes forever to talk with someone. Then they have no one that can help. Its what they say period. I will be filing a report with my bank! BIG SCAMMERS
John
Posted
On Hold forever and they couldn’t even help me. The apartment complex is blaming them and homebody is blaming the apartment complex. Miserable experience with a miserable company. Avoid at all costs
