Restoration HardwareReviews of restorationhardware.com

Overall excellent experience. The quality of the furniture is amazing, and the customer service is great. I love the shop there.

While I cannot comment on their customer service nowadays, but I have ordered more than several items from Restoration Hardware when we moved in several years ago - our bed, mattress, curtains, curtain rods and hooks, our bathroom sink, and mirrors. Therefore, based on all these items in our home - they’re still holding up and in great shape. The customer service experience we’ve experienced were solid and while yes, there were a couple of delays - the items were fulfilled eventually. We are planning on ordering a couple more items from them soon and let’s just hope they’re still as solid as before.

Super friendly staff in our local store. I like to buy some key items at RH, and complement with decor from other (more affordable) brands. Prices are very high, that’s the only downside for me.