Excellent
74 reviews
ReverseMortgages.comNMLS #1313859
ReverseMortgages.com (reversemortgages.com) has 74 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 7 reviews with 4 stars · Clear filters
Penny Cable S.
Posted
We are pleased with the service that we received from Reverse Mortgages.com. We had a few glitches along the way, several things were sent to the wrong address, but Brandi and Janis got things back on track quickly. The process did take a little longer than we expected, but we were in no hurry for our money so it was fine. It is good to know that they are both still available if we need them for questions in the future.
Dan F.
Posted
Both Brandi and Janis did very well in explaining the complexities of a HECM reverse mortgage. Even though years ago I was a Real Estate Broker, today's RM is a different beast. I perceived just a bit of confusion with forms that seemed to be for any mortgage but they always promptly contacted me to explain. Would recommend again!
J. Alan B.
Posted
I'm only partially thru the process so it may be too early to give an objective rating, however, Adam and supporting staff appear to be very efficient and responsive. Will save this review and respond more fully upon completion; hopefully in early January. Final Review: Approximately 35 days into the process and now complete! Adam & Harry were very efficient and cooperative throughout! Only "stumble" was a third parties.. They answered all questions thoroughly and gave me ample time to prepare for the next step. I'd recommend this organization to friends/relatives who might be in need of this service. J. Alan Bernthal
Response from ReverseMortgages.com· Feb 18, 2016
Thank you so much for already having left a review. Adam and Harry are both highly-valued members of our team, and we hope that both were able to more than adequately assist you in your search for a reverse mortgage. We are so glad that you were able to close in barely over a month! Our company prides itself on being both quick and completely thorough, and doing whatever we can to answer all your questions and assuage all of your fears.
Linda E.
Posted
So far a very good experience. Helpful and honest.
Response from ReverseMortgages.com· Jan 28, 2016
Thank you for your positive review of our company! We hope that everything is still going extremely well during your loan process, and if you have closed, that everything was above and beyond what you expected when you began working with us.
Seymour N.
Posted
covered all the bases
Response from ReverseMortgages.com· Jan 28, 2016
Is there anything else we could have done to better assist you during your loan process, or was covering all of the bases sufficient? We strive to provide you with the best possible experience.
Kellie
Posted
Obtaining a loan is always quite a process and can be confusing but I feel my loan officer has been very helpful. She takes the time to answer all of my questions and is never pushy.
Laura
Posted
My loan officer was almost always available to talk to every time I called. They really put me at ease when making this decision, they were with me the entire way.
