Revive Essential OilsReviews of revive-eo.com

The worst customer service ever. It takes days and days for them to respond to an email, which is inexcusable. They offer and promote three day expedited shipping but never honor it. My latest order was promised to be here by December 23 and it now is not going to be here till the 27th. Why on earth did I pay for three day when it's going to take 10. Do you think I can reach out and actually talk to anybody? Nope. And when they do finally get around to responding, it'll just be some generic excuses. They take no ownership, make no improvements, and basically don't seem to care at all. A company of this size has no excuse to take days and days to respond to a customer.

I like their oils, their pricing and free shipping. What I don’t like is they give you a discount for auto ship orders. But then they don’t remind you of an upcoming order. So too bad if you want to make any changes or skip the order. Set yourself a reminder. The return policy takes forever.

bought neroli essential oil from Revive. does not smell like neroli. smells like petitgrain which is from the same tree but not neroli. Neroli is often adulterated by co-distilling leaves and twigs of the tree (which is petitgrain). Neroli essential oil is just the distillation of the blossoms.

The products arrived, and the hydrosols leaked in the box. They did not have a protective seal on the lids like the essential oils did. Also, the oils were not of the quality I was expecting. Most of the oils require double than most of the brands I have used. Even doubling in a diffuser was not enough for our bedroom. I spent a few hundred, but wish I had sampled a few first. My facial room needs oils quickly.