Ben R.
Posted
Customer service and warranty
I have had my Rhino retractable straps about a year, they broke so I reached out to Rhino and they were replaced! Rhino reached out within 24 hours and shipped me a new set!
Great
255 reviews
Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
255 approved reviews, newest moderated first
Ben R.
Posted
I have had my Rhino retractable straps about a year, they broke so I reached out to Rhino and they were replaced! Rhino reached out within 24 hours and shipped me a new set!
Steve S.
Posted
Well made product, top notch customer service, with a lifetime warranty...wow!!
Dakota H.
Posted
Great company with great products!
Paul M.
Posted
Had an inquiry about my ratchet strap not fully retracting - and overwhelmed by the response time and resolution to satisfy my issue! WOW! If every vendor was this prompt - this focused on customer service, it would surely Make America Great Again! Outstanding job. Thank you!
Sean C.
Posted
I had an issue with one of my retractable straps and Rhino USA is replacing it no questions asked. WOW. That is amazing. I love the product and am very satisfied with the prompt attention I received. I will be suggesting you to my friends and will be purchasing other items soon. Thank you so much. 😊
Donato L.
Posted
I had a ratchet strap that stopped holding the strap out as you pulled it out. They helped me try to troubleshoot it, and after that didn't work they had me an order in for a warranty replacement. All in less than 24 hours total. Great, fast, and friendly customer service. Great products with a great warrant. I had such a great experience, that I ordered some bunjee dock tie outs for my boat last night!! Thanks again.
Andrew C.
Posted
I have been using Rhino USA recovery gear for quite a while, and I can honestly say their products are top-notch. The quality is excellent, and every time one of my friends sees my gear, they immediately ask where I got it. I have even purchased their products as gifts because they are built tough and look great. What really sets Rhino USA apart is their customer service and lifetime warranty. I recently had an issue with one of my straps, and their support team responded quickly and made the replacement process incredibly easy. It is rare to find a company that stands behind its products the way Rhino USA does. If you are looking for dependable recovery gear and a company that truly takes care of its customers, I highly recommend Rhino USA. Their products are built to last, and their customer service is second to none.
Trevor B.
Posted
Had a couple straps that wouldn't reel back in fully and they warranty them no questions asked stand up company they definitely stand behind there products