Excellent
779 reviews
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Leonardo P.
Posted
Excellent sales person and service
Response from Rick Case Automotive Group· May 22, 2020
Hi Leonardo, thanks for your 5-start review and your feedback. Hope to see you soon again. Best, team Rick Case VW.
Carlos F.
Posted
Great experience!! Nice people, great car!
Response from Rick Case Automotive Group· May 22, 2020
Hi Carlos, thanks for your 5-start review. We're happy to hear that you had a great experience at our dealership. Hope to see you soon again. Best, team Rick Case VW.
David Va (David Va P.
Posted
Worse experience with the HONDA Brand and RICK CASE. When I first purchased my vehicle I had given the dealer 5 stars because of how the sales rep treated my family and I and how he made the entire process seamless and easy. However since then (1.5 years later) I have had nothing but problems with my HONDA ODYSSEY from roof leak, bad battery, cracking sound system, recall after recall, cracking while driving and the list goes on. My most recent experience was after they serviced several problems the vehicle had I made it home to realize their were covers that were left in my trunk that they forgot to put back on. NIGHTMARE!!! NEVER AGAIN!!!
Response from Rick Case Automotive Group· May 22, 2020
Hi David, sorry to hear about your recent experience at our dealership. This is not what we'd like to hear. Can you please give us the opportunity to look into what happened? If you don't mind, please send an email to our Service Manager Mark at [email protected] so that he can contact you personally. Thanks! -Team Rick Case Honda
Gabriella E.
Posted
The staff was really nice and helpful, and the guy that helped me took his time to explain everything in detail and made sure we were satisfied with the purchase.
Response from Rick Case Automotive Group· May 22, 2020
Thank you Gabriella for visiting Rick Case Honda and leaving us a 5-star review. We're happy to hear that our staff was nice and helpful. Hope to see you soon again. Best, Team Rick Case Honda in Davie, FL.
Damon D.
Posted
I had a great experience at Rick Case Honda in Weston. Ray (my sales guy) was awesome, took me right to the car I talked about and made it east, showed me the car and all the features. Tony and Howard were the ones who helped me get financed and in to my new Accord! These guys were awesome from start to finish and would recommend them to anyone! Thanks for a great car buying experience!
Response from Rick Case Automotive Group· May 22, 2020
Thank you Damon for visiting Rick Case Honda and leaving us a 5-star review. We're happy to hear that Ray was able to get you in a new Honda. Hope to see you soon again. Best, Team Rick Case Honda in Davie, FL
daniel A.
Posted
My salesman was AAA+ Rafael Davila. He made the whole buying experience pure joy. He genuinely looked for every incentive offered by Honda to make Sure it would apply. Thank you Rafael for your help friendly customer service. Sincerely, DA
Response from Rick Case Automotive Group· May 22, 2020
Thank you Daniel for visiting Rick Case Honda and leaving us a 5-star review. We're happy to hear that Rafael was able to get you in a new Honda. Hope to see you soon again. Best, Team Rick Case Honda in Davie, FL
Esteban G.
Posted
.. too bad i cannot rate below 1 star. Went to take the car in a minor adjustment, they did work not authorized which i had to pay. In top of it, it seems that they left the fog lights on and drained the battery. When we went in to pick up the car the next day, they have called the tow truck. We were lucky to have arrived minutes before tow truck, otherwise they would have taken it god knows where. At a time when so.many businesses are going under, the only ones worth taking my money are those who care for their customers.
Response from Rick Case Automotive Group· May 22, 2020
Hi Esteban, sorry to hear about your recent experience at our dealership. This is not what we'd like to hear. Can you please give us the opportunity to look into what happened? If you don't mind, please send an email to our Service Manager Mark at [email protected] so that he can contact you personally. Thanks! -Team Rick Case Honda
Georgios S.
Posted
I love Rick Case. They help us upgrade our car and it is amazing. They work with us to give us the best deal.
Response from Rick Case Automotive Group· May 21, 2020
Thank you Georgios for visiting Rick Case Honda and leaving us a 5-star review. We're happy that we were able to upgrade you into a new Honda. Hope to see you soon again. Best, Team Rick Case Honda in Davie, FL
