Mary L.
Posted
Excellent & knowledgeable sales rep!
Excellent & knowledgeable sales rep!

Excellent
561 reviews
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets.Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Ride EquiSafe (rideequisafe.com) has 561 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
561 approved reviews, newest moderated first
Mary L.
Posted
Excellent & knowledgeable sales rep!
Debbie R.
Posted
They were awesome! We met them at Pony Club Championships and they did everything to make sure my daughters vest fit perfectly! We found cute shirts there and the customer service was excellent! Highly recommend!
Response from Ride EquiSafe· Aug 18, 2022
Thank so much Debbie!
Jennifer O.
Posted
excellent customer service!
Response from Ride EquiSafe· Aug 18, 2022
Thank you Jennifer!
Katie P.
Posted
The team in the Tryon store were awesome and took their time helping me find the perfect vest. I love riding in it—fits perfectly. Thank you!
Allyson S.
Posted
Kelsey was amazing to work with!
AMANDA M.
Posted
Wonderful experience! I love the shirt!
Maya F.
Posted
I was told that I would get the vest I ordered within a week. I signed up for shipping updates and when I didn't receive any after 3 days, I contacted the rep. The label had been created but it had not been actually picked up for shipping. After 2 weeks I am still waiting to receive it.
Response from Ride EquiSafe· Aug 10, 2022
Hi Maya, thank you for the opportunity to serve you. You first reached out to us explaining that you were holding off on purchasing a vest for your daughter, but that you finally made the decision to proceed. On Monday July 11, you provided your daughter's measurements and recommendations were provided. We know that once you've made the decision to invest in safety equipment, that you are excited for it to arrive as quickly as possible. But unfortunately the timeline that you've outlined in your review is factually inaccurate. You placed your order at 6:18 pm on Tuesday July 12 and on Wednesday the 13th at 12:47 PM, we packaged the vest for shipment and logged the shipment with UPS. It was at this time that you were automatically emailed a shipping notification with tracking number 1Z9WV9940326486250. The method of shipment was UPS Ground from North Carolina to Oregon, which was estimated for 4-6 business days in your order confirmation. The shipment was delivered into your hands on Thursday July 21st at 2 PM on the dot. While we wish it would have arrived faster, once the shipment is in UPS's hands, it is completely out of our control and we shipped the package within 24 hours of receiving your order. While it may have felt like two weeks to get your shipment because you were so excited to get your new vest, it was actually 7 business days. In the future, if you need an item for a show or specific event, please plan ahead to allow sufficient time for your item to arrive. Thanks again for your order, and we hope to have the opportunity to help you with any future safety needs!
Nancy Benovich G.
Posted
I bought new safety stirrups, great price, received later than expected or would have been 5 stars.
Response from Ride EquiSafe· Jul 20, 2022
Thank you so much for your order! We're so thrilled that we were able to get you the stirrups in 2 weeks when the original estimates were 6-8. The Acavallo's are amazing stirrups that I'm glad you were able to receive so quickly.