TG
Posted
Good tea and great customer service
Good tea and great customer service. They quickly sent me a replacement order when the shipper lost my package.

Excellent
20 reviews
Rishi is a global, organic and Direct Trade company known for high-quality teas, botanicals and award-winning in-house blends. Since 1997, our founder Joshua Kaiser has built and fostered relationships with farmers in far-away places: some tending ancient tea trees in lush, biodiverse forests; others cultivating organic fields with rich, living soils; and still others overseeing fragrant groves nurtured by coastal terroir. The intent was to responsibly harvest dynamically rich plants and ingredients, as well as capture ancient herbal wisdom, infuse it with modern culinary sensibilities and share it with the western world in hopes to ensure rich tea traditions flourish for generations to come. Today, Rishi continues that quest as selector, importer and maker of over 200 artisanal teas that feature only the finest ingredients from around the globe. Available online and everywhere from upscale hotels and Michelin-starred restaurants to specialty coffee shops, each cup is like an escape from the fast-moving modern world, an opportunity to ground yourself in the here and now.
Rishi Tea & Botanicals (rishi-tea.com) has 20 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
20 approved reviews, newest moderated first
TG
Posted
Good tea and great customer service. They quickly sent me a replacement order when the shipper lost my package.
Tammy L.
Posted
Rishi Tea and Botanical is the BEST. After speaking to Lin, the representative, I felt more confident about my late summer order. My order left WI on Monday and arrived on Wednesday. Most of the travel time was cooler weather, which is perfect for high quality ceremonial grade Matcha tea. Perfect delivery.
customer
Posted
Rishi Tea is known for their highest standards in the world of tea. I will always choose Rishi Tea for their high quality, standards, and prompt delivery. It is "Pure Perfection." I have many favorites from Rishi Tea, from their teaware to tea flavors. My number #1 tea flavor is Moonlight Jasmine. When I need to relax, I just make a cup of Moonlight Jasmine tea and it makes me feel so good inside. Drinking tea from the Rishi Tea company evokes memories that will last a life time in someone's heart. Isn't that what life is all about - memories? Enjoy a delicious, healthy cup of tea from the best tea company there is, Rishi Tea.
Cynthia S.
Posted
Rishi Matcha Gyokuro is by far the best green tea with matcha combination that I have ever tasted in my 50 years of drinking green tea and enjoying my matcha latte separately. I highly recommend this delicious tea to anyone wanting to experience pure delight with a combination of both high quality teas in one package! Well done Rishi . Thank u .
Lee S.
Posted
I contacted Rishi recently, and their customer service was excellent. They got back to me quickly, were genuinely kind, and made everything very easy. I also really appreciated the store credit they gave me and how simple it was to use. I used it to try the Matcha Sticks, and I’m so glad I did. They are wonderful, and I’ll definitely be ordering them again. I already enjoyed Rishi’s tea, but the way they treated me as a customer made me appreciate the company even more.
LAURENCE B.
Posted
First up is the product I use organic every day matcha tea I mix with my coffee and use a battery-operated handheld mixer that blends the powder well, smooth & creamy also the bonus of drinking matcha with all the health benefits helps keep me focus, reduces stress, supports heart health all necessary for an aging young man of 75 Lastly I had the Rishi team reach out to me to be sure the product was delivered in a timely matter and that am happy with taste freshness of the product they are determined that each customer is satisfied. Again, thank you for a healthful tasty beverage
Sherry M.
Posted
20% off first order is a SCAM! I contacted the company twice after placing an initial order and was told a coupon would be emailed. No coupons, just a bunch of ads and even text ads -- this is what I get for giving them my phone number in exchange for the fake 20% off. (And yes, I checked my spam folder). I will not be doing business with this company again, I HATE false advertising.
Amber P.
Posted
Cannot recommend Rishi enough. Not only do they have amazing tea products but the customer service is great. They were very responsive and helpful when my teapot got delivered and was broken, sending me a new one the same day. I recently just tried the cinnamon plum tea and it’s an intense, fruity tea that I use to curb my sweet tooth at night!