Rize Credit UnionReviews of rizecu.com

Welcoming spirit, fast and intelligent.

I have been with Rize for couple years now. They have a great service and a very kind and friendly staff. Edith is a great person , she has a very nice attitude when it comes to helping me out ☺️ May God bless all of them at Lynwood branch! Keep out the good work

Opened an account and tried for 2 days to transfer in $5K from another outside bank.. the same bank which originally funded my Rize account. First transfer attempt was immediately cancelled, call CS.. after 16 minutes was told they needed to reset my account and to try again in one hour.. waited until today to try again and was immediately placed on a "hold" pending my call.. 20 more minutes and I finally asked them to cancel the attempted tranfer. No explanation, no apologies.. just feel if they have a hard time transfering my money in, how difficult with they make it to tranfer out if I need it.. Staff was pleasant.. just everything requires the speak to the "back office" and place me on hold. Never an apologie or an explanation.. I'll bank elsewhere.

I’ve been doing business @ this branch for 10 years! I’m still going with traveling to here !!

A long standing member and have been with other credit unions, nothing short of great customer service at Rize

All nice and efficient people work at the Ontario branch. Also, the website is so easy to navigate and to conduct transactions, move money around and anything else I need to do online.

Great bank. Been with them for 8 years. Always happy with the customer service.

Waiting in lines is a norm. Other banking facilities are like herding cattle, Rize gives a warm welcome to all, spends time answering questions and I like that; and, have since 1981 when it was the Coca-Cola Classic Federal CU.