Starrese F.
Posted
So far my experience had been great…
So far my experience had been great with Ro. Great customer service.

Average
7,254 reviews
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Starrese F.
Posted
So far my experience had been great with Ro. Great customer service.
CM
Posted
Much easier than expected and an even faster turn around to receive my first dose!
Shela S.
Posted
The verbiage used when you sign up is kind of misleading! I signed up and paid the $39 and it stated that monthly I would have to pay is $149…you took my $39 than say well you need to pay $149 now. Of course the $39 is non refundable. As a first time customer, this was not a good experience at all
Response from Ro· Aug 5, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance if there is anything we can do to help.
Mary D.
Posted
So far a very good experience. Just hoping my insurance pays for some of it. Overall very positive and quick and easy replies. Everyone is super nice too!
Lee R.
Posted
Everything is easy to use and excellently explained. The medication arrived on schedule. Do t worry, about I je ting. It’s easy and not painful at all.7/31/2026
Cathy S.
Posted
The staff was really informative with the the the questions to asked I am really anxious to get starts
Lynn T.
Posted
Easy to find the options I was looking for, helpful information, good education on what I should do and where to reach out for help.
Alan B.
Posted
Very simple and straightforward.