Water L.
Posted
Thorough and easy process
Thorough and easy process. Great service and reasonable price.

Average
7,254 reviews
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Water L.
Posted
Thorough and easy process. Great service and reasonable price.
Keegan W.
Posted
Ro gave me a promotional offer. And without authorization has been attempting to charge my card for $199 at a time. There has been no communication with me regarding the charge.
Response from Ro· Oct 7, 2026
I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. I look forward to connecting with you soon!
Kat
Posted
Absolutely awful, they wasted hours of my time setting up an account and then prescribing me an emergency medicine and ghosting me after they said they sent it to the pharmacy. If you genuinely need medical help do not trust ro. All they are good at is scamming money and letting sick people wait longer for their manipulation to fully set in. Was able to book a zocdoc and get a real prescription before the to scammers even bothered to reach out. Service was non existent and I'm considering reporting them for their neglect. Impossible to get timely support.
Response from Ro· Oct 6, 2026
Hi Kat, I'm so sorry this was your experience. I'm going to send you a request for more information so I can look into this issue and provide any needed support.
Sharon S.
Posted
Everything was super easy. Everyone was kind very user-friendly navigating the websites.
Christel S.
Posted
Ro is amazing! Quick to respond & very communicative. They just make everything so easy , I highly recommend!
Gerry B.
Posted
Once you navigate the site and find all the information you need to help make the decision. The process is very user friendly. RO keeps you informed on what is happening with you prescription
Paul F.
Posted
Your advertisement is $39 and then $149 per month I thought it was paying $149 a month but now I'm paying $299 to me I think that's false advertisement I'll pay $149 a month but 299 a month that's way over my budget ain't no way I can afford that I took ro because I thought it was be the perfect thing but what can you do to get me down to at least 180 a month I can do 180 a month but I just can't do 300 thank you
Response from Ro· Oct 6, 2026
Hi Paul - I reached out to you in your account. If you have additional questions or concerns you can reply to that message!
New P.
Posted
Site was not difficult for me to navigate. Have not received my first order so I can’t comment about the product.