Average
7,254 reviews
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Ronald V.
Posted
So far this has been easy and affordable . Thanks
Response from Ro· Oct 7, 2026
Hi Ronald! Happy to hear things are off to a great start! Thanks for sharing your feedback. We appreciate you choosing Ro!
DeAnne H.
Posted
It was so easy to join and everything was explained very thoroughly. Great customer service.
Response from Ro· Oct 7, 2026
Hi DeAnne! Glad to hear getting started was easy and that everything was clearly explained! Its great to know that our team was able to provide you with such a positive experience. We appreciate the kind words!
Donna H.
Posted
They were professional from beginning to end. Everything ran smoothly like it should have, look forward to trying it.
Response from Ro· Oct 7, 2026
Hi Donna! We're happy to hear that everything went smoothly and that our team made a great first impression! Thanks for sharing your feedback. We appreciate you for choosing Ro!
cecilia S.
Posted
Very helpful!
Response from Ro· Oct 7, 2026
Hi Cecilia! We're happy to hear that you found Ro helpful! Thanks for taking a moment to share your feedback!
VivieneMoore
Posted
The program was misleading. I thought it was $39 for first month medication and then the normal price. You did refund the $199 but not the $39 membership! I did not know it was a membership subscription. I would like the $39 refunded as well. I did not use this program at all. Thank you
Response from Ro· Oct 5, 2026
Hi! I'm going to send you a request for more information so I can review and try to support you. Here's a link to all of the cash pay listings for pricing: https://ro.co/weight-loss/pricing/
Shoronkeh O.
Posted
Great experience!
Response from Ro· Oct 7, 2026
Hi Shoronkeh! Glad to hear that you had a great experience with Ro! We appreciate you taking the time to let us know.
Roseann
Posted
The process was very simple to navigate. Made comparisons easy and very informative to help me make a decision on which product would be a good fit for me.
Brent O.
Posted
They do not tell you that you have to pay $149 a month for their "subscription service" in order to keep getting the meds you've already paid for. This is shady and completely unacceptable. Spend your money with any other company than this one
Response from Ro· Oct 5, 2026
Hi Brent - I'm sorry this was your experience. I'm going to send you a request for more information so I can try to better assist. In the meantime, if you go to https://ro.co/ and select "Weight Loss", under pricing you'll be able to see our Body Program Membership listed out as well as the pricing of all treatment options at every dosage. Hopefully that helps!
