Joe H.
Posted
Ro has changed my life.
This is the most effective medicine; the prices are wonderful, and the physicians are fantastic.

Average
7,254 reviews
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Joe H.
Posted
This is the most effective medicine; the prices are wonderful, and the physicians are fantastic.
Neshimiron
Posted
Scam. They take money and sell medicines to anyone without any health checks
Response from Ro· Sep 12, 2025
Hi there! We understand your concerns, and the importance of patient safety. We would like to clarify, when you complete the initial online consultation, this is reviewed by a licensed Ro-affiliated provider. If approved for treatment, they create your personalized treatment plan based on your medical history to help find a GLP-1 medication that’s right for you. The membership also includes metabolic testing, monthly check-ins, 24/7 messaging, nurse coaching, and access of ongoing care that is needed during your treatment journey.
LIAM F.
Posted
GREAT PRODUCT , IT WORKS.
STEVE C.
Posted
My experience with Ro was fast, efficient, reasonable, and predictable. It was refreshing to experience, quality, service, consistency, and value in a Mail order situation. I had tried a different company that was from a sketchy foreign country and my credit card company called me about it. I’m glad I found Ro. I was able to get namebrand product at a reasonable price quickly. I am very pleased.
Melinda M.
Posted
Great service for my weight loss needs. Easy to use program with quick doctor responses.
Jeffrey H.
Posted
2nd time meds have been delivered to the wrong address. 1 was returned to my address, 2nd is still not found.
Response from Ro· Sep 12, 2025
Hi there, we're sorry to hear this happened. This sounds like it could have been a shipping address issue. We're reaching out for more information to look into this further for you!
Steve R.
Posted
Extremely poor Customer Service. Ro shipped medication at their whim without prior notification, at a time when I knew I would not be home in Florida to take it indoors. When shipping medication that is perishable, Ro should confirm that the recipient is able to accept the shipment. Ro's care team is not a team; it's whoever is available and there is no consistency. I was unable to speak to anyone and there is no CHAT available. The Zepbound medication was shipped overnight. However, I was told that I would receive 5.0 mg and the shipment confirmation stated it would be 2.5 mg so I canceled the order. A refund was promptly issued.
Response from Ro· Sep 12, 2025
Hi there! We’re sorry to hear this happened, and we completely understand how frustrating that must have been. To reach our Care team, you should access to the provider chat through your Ro account, or can send in an email to [email protected] if that's easier. However, we're reaching out for more information to see how we can help!
Jeremy S.
Posted
Quick and responsive had my prescription in minutes not days like other sites.