Rocket RxReviews of rocketrx.com

Response from Rocket Rx· Nov 27, 2024

Hello James, Thank you for sharing your feedback with us. We apologize for the frustration you've encountered. Please know that we take your feedback seriously, and we are committed to improving the process to make it as smooth as possible for you. Our goal is to provide you with clear communication every step of the way, and we apologize for any confusion caused. We are here to support you, and if you have any further questions or concerns, please feel free to reach out. Best regards, The Rocket Rx Team

Response from Rocket Rx· Nov 20, 2024

Hello Dave, Thank you for sharing your feedback with us, we are very sorry to hear about your frustration. We request a government-issued ID to comply with certain legal requirements set by state medical boards, which mandate us to verify your identity to ensure you meet all necessary age and eligibility criteria. Much like when you visit a doctor's office or pharmacy, verifying your identity in this way is an important security step to protect your privacy and health. We sincerely appreciate your understanding of this process, and if you have any questions or need assistance, please don’t hesitate to reach out. We're here to help. Best regards, The Rocket Rx Team