Rotorcorp Reviews | Read Customer Reviews of rotorcorp.com

Rotorcorp Reviews | Read Customer Reviews of rotorcorp.com

Rotorcorp reviews

17 approved reviews, newest moderated first

stéphanie B.
Posted Mar 7, 2024
Customer service is good
Customer service is good
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Francois D.
Posted Feb 26, 2024
Your efficiency!!!!!
Your efficiency!!!!!
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Hugo Barrientos F.
Posted Jan 17, 2024
Un equipo reactivo
Un equipo muy reactivo ante las solicitudes.
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Mario R.
Posted Dec 26, 2023
Their attention makes the difference.
Their attention makes the difference.
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Jonah D.
Posted Dec 6, 2023
Great Resource
Rotorcorp has continued to be a valuable resource. I appreciate the ability to call and speak to someone who can help within a few minutes rather then wading though a long phone que and automated menus. The only items I would like to see upgraded are: 1) Easier way to track shipments from my user account page. 2) Better feedback in regards to so many parts showing "Available On Backorder". Rotorcorp customer service is outstanding, and they have always answered my questions in a timely manner. Thank you Rotorcorp.
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Chris H.
Posted Aug 23, 2023
Excellent service.
I can always expect exceptional service. They ship quickly and keep you informed of any delays if they do occur.
Response from Rotorcorp· Aug 25, 2023
Thanks for sharing your experience, Chris. Lead time for overhaul kits, engines, rotor gear boxes, and servos are getting longer and longer. We don't like telling our customers that an order they're counting on is delayed, but we owe it to our customers to be upfront and transparent. Unfortunately, Lycoming is telling us that lead times for R22 and R44 engines are now at 14 months, while Robinson is currently telling Rotorcorp to expect lead times in the 5-6 month range for R22, R44, and R66 OH kits.
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Michael B.
Posted Aug 16, 2023
Filled order quickly
Filled order quickly, sent tracking information same day order was filled:
Response from Rotorcorp· Aug 16, 2023
Thanks for pointing that out, Michael - we strive to get in-stock orders shipped within one business day. We appreciate you taking the time to share your feedback.
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Michael U.
Posted Aug 8, 2023
Long Time Customer - 5 Stars
I've been using Rotorcorp as a supplier of RHC factory parts for many years and have never been disappointed. They are good people and it's easy to see that they care about providing their customers with the best support. Highly recommend.
Response from Rotorcorp· Aug 9, 2023
Thanks for your recommendation and your loyalty! We were pleased to read your kind words about our customer service.
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