Rover.com | Pet SittingReviews of rover.com

Avoid this company. It ignored the repeated written verbal abuse I received from an unhinged sitter within Rover’s own app, despite my complaints, and then refused to refund $35 for a service that I didn’t agree to pay for. Also, the sitter failed to return two of my dog’s toys, which cost more than $30. My experience with Rover was one of the worst customer experiences of my life.

Choosing her was the best thing I ever did.　We all like her.

First time using Rover. There were many options to pick from in our area. I have shared my experience with several friends. Albert did a fantastic job taking care of our girl. He kept us up to date on her daily activity and provided pictures to us. I highly recommend Albert for pet sitting.

Rover made setting up a pet sitter very easy and the communication was very thorough.

It was our first time to leave our dog with someone besides family. After viewing reviews we choose JJ & Karla and it the best decision. The communication was great from the beginning. We received pictures everyday and updates. When we picked up Piper she was happy! We will definitely use JJ & Karla in the future.

For starter the selection of willing people to take care of family pets are great,,the background check is very important and Rover has a great guarantee ,,

The sitters I have used have been great and it’s definitely preferable to kennels but the booking process is long and convoluted. I have reached out to 8 sitters, all of whom have their calendars set to available for the dates I need but have then come back to say they are away or fully booked. It will also often show sitters who have restrictions that make my dog not suitable (e.g crate trained only). Rover needs to add more filters to the search and force sitters to change their calendars when they are booked. It’s been more stressful than it needs to be and I’ll have to revert to kennels. Ps my dogs had good reviews from previous sitters so I don’t think they’re specifically avoiding him.

No tengo palabras suficientes para agradecer el cariño y la dedicación con la que han cuidado siempre de nuestro querido Lukas, Antonio y Salud. Cada vez que teníamos que irnos un fin de semana, nos íbamos tranquilos sabiendo que él se quedaba en las mejores manos. No solo lo cuidaban, lo trataban como a uno más de la familia, con amor, paciencia y una atención increíble a cada detalle. Lukas siempre volvía feliz, relajado y bien cuidado, y eso lo dice todo. Para nosotros era mucho más que dejar a nuestro perro: era confiar en personas que de verdad aman a los animales y entienden lo importantes que son en nuestras vidas. Ahora que Lukas ya no está, aún valoramos más todo lo que hicieron por él y por nosotros. Gracias de corazón por haber formado parte de su vida y por haberle dado tantos momentos de bienestar y cariño. Recomendaría sus servicios sin dudarlo a cualquiera que quiera dejar a su mascota en manos de personas maravillosas. Siempre estaremos agradecidos. Un abrazo . Silvia y Manuel