Ginger F.
Posted
Runners are exactly what I needed
Runners are exactly what I needed. Love the colors.

Excellent
9 reviews
Rugember is a rug house, not a reseller. Four generations of onefamily have worked the same looms, weaving in the Anatolian tradition,and we still finish and inspect every rug ourselves before it ships.We make three things. Cotton-based washables that go in the machineand come back out soft, with a non-slip backing woven in rather thanglued on. Power-loomed classics with a dense, even pile for rooms thatwant weight and calm. Hand-woven originals, one of each, tied by handand never repeated.Different constructions, one standard: our looms, our hands, honestprices. Shipping is free to the US, Canada, the UK and much of Europe.You have 30 days to change your mind and we pay the return both ways.Custom cutting is included, not an upsell.A rug to remember.
Rugember (rugember.com) has 9 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
9 approved reviews, newest moderated first
Ginger F.
Posted
Runners are exactly what I needed. Love the colors.
Rebecca S.
Posted
I was impressed with Rugember’s communication with me regarding my purchase. Letting me know my rugs were in production (being currently made. Not just grabbed off warehouse shelves.) I was very happy that I didn’t have to wait too long to receive my order. I’m extremely impressed with the quality of materials used and the craftsmanship. I love the color I picked out mostly because it’s obvious the quality of fabric is good. It’s just vibrant. I was tickled that Rugember sent along a thank you gift with my purchase; yet another reason to be impressed. Because of all the good impressions I just stated, if I need another rug I’ll go to Rugember company first. Thank you!
Lee
Posted
Amazing! I did a custom runner. Turned out fabulous! Such a great product! Fast service and free shipping . Wow!!! A+ Looks better than I ever imagined!
Response from Rugember· Oct 13, 2026
That made our day, Lee. Thank you so much, enjoy it! Melisa Rugember
Markus K.
Posted
Super Sache. Genau so geliefert, wie versprochen. Gute Qualität, Lieferung erfolgte am Samstagnachmittag :-).
Response from Rugember· Oct 13, 2026
Vielen Dank, Markus, das freut uns sehr! Viel Freude mit dem neuen Teppich. Melisa Rugember
Dilan U.
Posted
Honestly wasn't expecting it to reach NZ this fast lol. Ordered it and they produced and shipped it out in a week, then it literally showed up in just a few days. Crazy fast!! Packaging was super solid too, came perfectly protected.
Response from Rugember· Oct 13, 2026
Thank you, Dilan! Warm greetings from Istanbul all the way to New Zealand. Melisa Rugember
julia K.
Posted
Put the wrong house number in at checkout, didn't notice till the next morning. Emailed at half 7, reply by 9 saying it was changed. My mistake, sorted without any fuss. Excellent customer service. Rug arrived within the week. Thank you
Response from Rugember· Sep 24, 2026
Thank you, Julia. Updates go out automatically at every stage, from the workshop in Istanbul to your door, so nobody has to wonder where their order is. Enjoy the rug. Melisa Rugember
MuNo
Posted
Delivery driver left it in the rain. It's a washable rug so I suppose he thought he'd get it started :). Bagged inside so no harm done, and its what I ordered. About a week. Recommend.
Response from Rugember· Sep 24, 2026
Sorry about the rain. Every rug we send is sealed in a plastic inner bag inside the box for exactly that reason, so weather on the doorstep never reaches the rug itself. Glad yours came through dry. Enjoy it. Melisa Rugember
Julia
Posted
Delivered really quickly and I had updates all along the process and the items is beautiful exactly as described
Response from Rugember· Sep 21, 2026
Thank you, Julia. Updates go out automatically at every stage, from the workshop in Istanbul to your door, so nobody has to wonder where their order is. Enjoy the rug. Melisa Rugember