RugPalReviews of rugpal.com

Great price, loved the rug and it shipped fast. I will definitely be shopping with RugPal again.

I ordered two rugs. One through Houzz and one directly from Rugpal. One rug just wasn't exactly what I wanted for my kitchen, my mistake, and had to return it to Rugpal. I received instructions on how to return the rug very quickly from Rugpal. The second rug was damaged when I received it. The ladies at Rugpal could not have been more helpful. I was very impressed with their quick responses to any questions I had regarding the return pickup. I would recommend Rugpal to anyone.

I liked all the choices on the website. Was looking for a small 2 x 3 rug. I saw the rug on Houzz and then found it on Rugpal. It was less expensive on Rugpal. The rug took 2 weeks and three days from my order date, which included Memorial Day Monday. Long time. When I called to check on status, the woman I spoke with was a little abrupt and said since the rug was coming from the factory direct it was gong to take at least 2 weeks. In this day and age ordering online is always a lot quicker than this. My only complaint about using Rugpal

My rug looks like the rug in the picture like 75 percent. Not as fluffy as I thought it would be but I love it! Be warned it may have smell at first because it's been sitting in a warehouse or sold I was told by a rep.

I'm ready to buy another one soon

I recently called to inquire why my rug arrived several days ahead of the rug pad I ordered , I was treated well and when I called back with a followup question , the phone person remembered my name and simplified the whole question . I was left with a good understanding and a cheerful feeling.

Eerything was as expected. No issues with the service.

I was looking for a particular runner and to replace my old one and it was easy to find. The website is easy to manuver. It also has a wide selection.