Tena H.
Posted
Dependable service
Quick response on the chat and friendly service. I've purchased several rugs from Rug Studio and I love them all.

Excellent
314 reviews
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
314 approved reviews, newest moderated first
Tena H.
Posted
Quick response on the chat and friendly service. I've purchased several rugs from Rug Studio and I love them all.
Cathy H.
Posted
I am super impressed with the service! I received my rug so fast- 2 days! I made the purchase online but called to ask a question. An actual human being answered the phone- a courteous, knowledgeable human being! I paid a little more for the rug than it sold for on some other websites but I guess they have to pay the human and that is well worth the extra cost. I would definitely recommend Rug Studio and will order again.
Bob Z.
Posted
Katie was very helpful and professional
Julie H.
Posted
Katie was very helpful and friendly and answered my questions. I am excited to receive the rugs.
A. S.
Posted
I chatted with Katie to ask a question about a rug I am interested in. The chat was available right away and she answered my question. She also pointed out that my rug wasn't in stock until next month which I didn't notice, and I appreciate that info so I know when I can expect it. Katie was knowledgable, prompt and kind. Thank you!
Jennifer Olson R.
Posted
I was looking for a rug that I saw in a furniture store here in town that wasn't available to order. I quickly found it on rugstudio. When checking out I had a small issue but was able to chat with someone quickly and got a resolution to my problem.
Jeanne S.
Posted
Katie was So helpful when deciding on whether or not to purchase a rug. Thank you
**
Posted
RugStudio was so helpful in finding a rug for me and the Customer Service was outstanding! Will recommend to my friends and family!