Absolutely the best experience we had with Rustic. The communication was outstanding, the tour guides were knowledgeable and caring. The lodging we had in Peru was the best of the best. Everything was well thought of and well organized. Highly recommend Rustic pathway for future travels
Response from Rustic Pathways· Jun 15, 2025
Thank you so much for the kind words! We're thrilled to hear your experience in Peru was such a standout. It means a lot to know you'd recommend Rustic Pathways for future travels. We hope to see you again soon!
CA
Casandra
Posted
Cameron is incredible
Cameron is incredible. Rustic Pathways made sure that our entire trip was low-stress and so well organized. The addition of a local guide was key, and Marta (Iceland) was knowledgeable, fun, and kind. The students, my co-chaperone, and I had the trip of a lifetime!
Response from Rustic Pathways· Jun 6, 2025
Thank you so much for the wonderful feedback. We'll be sure to pass along your kind words to Cameron and Marta. We are grateful your group traveled with Rustic Pathways!
EP
Elsa P.
Posted
Great trip
Great trip - very well organised!
Thank you!
Response from Rustic Pathways· Apr 1, 2025
Thank you for choosing Rustic Pathways!
KA
Karen
Posted
The staff that we had in Puerto Rico…
The staff that we had in Puerto Rico was amazing! Patrick, Nancy, Isabelle, Sidney, & Melito were very accommodating and gave us a breath of insight into Puerto Rico's rich cultural history, delicious food & environmental beauty of the land. All this, while providing a fun-filled time for our students and faculty! Thank you again!
Response from Rustic Pathways· Mar 26, 2025
Thank you for your review. We’re thrilled that our team made your time in Puerto Rico both meaningful and fun. We appreciate you traveling with us, and hope to see you again soon!
RA
Ray
Posted
BEST GUIDES!
Great guides (Guillermo, Erica, and Jonathan, as well as driver Nick)
Response from Rustic Pathways· Mar 20, 2025
Thank you for traveling with us! We'll be sure to pass the kind words along. We hope to see you again soon!
CG
Carla Gonzalez V.
Posted
to any parent that is considering Rustic Pathways as an option…. Don’t.
Rustic Pathways is -in theory- an attractive concept: cultural immersion in a foreign country tied with community service. Unfortunately, weather or not the experience ends up being a good one depends on a mix of variables: the size of the group, the types of kids that end up attending, and the capability of the guides assigned to supervise them. All these factors are unknown ahead of time and it all becomes a leap of faith. Our family learned the hard way that this company lacks consistency in their vetting capabilities. Therefore, any given trip is like rolling the dice.
My son first went to their program in Bali and had a great experience, which led us to sign him up the following year to a program in Thailand. The second ended up being disastrous. The group was detrimentally small, only 4 more kids. The age disparity was significant and unfortunately my son was on the younger side. He was paired with a much older roommate that continuously smoked pot and ended up providing it to the rest of the group. They would smoke at the hotel they were staying at under the alleged supervision of the guides. To make matters worse, during a day trip to the market, the same kid bought marihuana there. Again, the guides where in close proximity all the time yet remained oblivious.
Only 4 days into the trip, our son called us he was having a hard time with the peer pressure. We immediately found a way to get him on a flight back home. I spoke to the regional director and warned them about what was going on. After all, more than half of the trip remained. I made them aware of this particular kid that was providing pot to the rest of the group. To my surprise, they refrained from removing this kid from the trip, concealed this information from the rest of the parents and allowed the trip to go on as if nothing was happening. The only other time I heard from them was when I received a bill for additional expenses. Reimbursement was out of the question, not even partially.
I was left feeling very disillusioned but mainly disappointed at myself for having placed my trust in this company. I wanted my kid to be exposed to a new culture and in return he got exposed to pot for the first time. Their lack of response was irresponsible. I kept thinking about the other parents that never found out about this. Unfortunately I didn’t know who they were or how to contact them.
Response from Rustic Pathways· Apr 9, 2025
I'm so sorry your son's experience with us did not live up to the high standards you should expect from Rustic Pathways. I’m the senior manager who reached out to you after your call with our regional director, and I want you to know how seriously we’ve taken your concerns.
As our regional director informed you at the time, we did investigate the concerns you raised, and I want to reassure you that actions were taken. It was important to us to handle the situation thoughtfully and to protect the privacy of those involved.
I’d like to note that we did speak after your son left the program, we removed the bill you received, and have offered a refund.
I want to do everything I can to make things right. It was deeply important to me then, and remains important to me now that your concerns are fully addressed. We've left you voicemails and emails requesting a time to speak, and I look forward to our conversation. I hope you and your family are well.
-Patrick Ziemnik
JZ
Jodie Z.
Posted
Excellent guides
Excellent communication from the start, plus this is a company that works hard to make sure it coordinates with school leaders to ensure the trip is tailored to the level of the students. Guides were superb, and a special shout out to Keagan who went out of his way to share his love of Thailand with students. Best guide I have every had!
Response from Rustic Pathways· Mar 16, 2025
We're delighted to hear that you had such a positive experience with us. Thank you for choosing Rustic Pathways. We’ll be sure to pass along your kind words to Keegan!
AV
Ava
Posted
The tour guides were great
The tour guides were great. Wonderful experience.
Response from Rustic Pathways· Mar 13, 2025
We're so glad to hear that you had a wonderful experience. We hope to see you on another adventure soon!