SafecastleReviews of safecastle.com

I found Safecastle easy to use in search of products I was looking to buy and found their customer service very helpful, and shipment was delivered on time with no issues.

I ordered some PRI-G gas treatment from Safe Castle. They sent me PRI-D diesel treatment instead (an honest mistake). I contacted them and let them know (they responded to my email in a very timely manner) and shipped out the right product to me right away providing me with a tracking number . Unfortunately I never received my product (even after it was out for delivery according to the tracking company). I let Safe Castle know once again that I didn't get my order and Kay went right to work for me trying to find out about it. She always answered the phone in person when I called to inquire about my order and responded to my emails promptly. She had to try and file a claim against the carrier but it was denied (definitely no fault of hers). She refunded all my money to me the same day. Bottom line is it was a pleasure doing business with Safe Castle even though I never received my order. Kay is a woman of her word and full of integrity!!! These are people you WANT to do business with, give them a try and you won't be disappointed! Bottom

Orders always delivered quickly! Packed really well. Thanks