SagoReviews of sago.com

Apparently a multitude of people are having the same problem. This is 2024 there is no way a legitimate company will take weeks and in some cases month to compensate you when it could be done practically instantly. I wonder do the companies that pay Sago to do the surveys know that they are not properly or in a timely manner compensating people.

If I could givei zero stars I would steer clear of this company don't ever ever do any work for or with this company they DO NOT PAY you for the work you sign up for they are extremely available when they call and call and call you to sign you up but the minute the work is done and you're wanting to get paid for the amount they agreed to pay you there's nobody to be found.They don't answer their phones. They don't reply to email. They promise the sun moon and stars and when you submit for payment it says PROCESSING for weeks and weeks and weeks. I've and waited and waited to get paid and I will keep doing this until they finally pay me what I'm owed.

They used to be a trusted market research company and one of my favorite companies to work with as a participant. Unfortunately, something changed and the time frame in which they pay out incentive payments is very long and differs greatly from the "norm". Support doesn't answer emails and if you get your hands on them, you will get a canned response about them "working on it". There are many, many other more trustworthy and reputable companies out there to work with instead.

I participated in a study in November 2023. I even had to spend a little money, but it was a time consuming study. I never received the $250 incentive (Amazon gift card). Beware of the online studies.

Sago is a horrible company in terms of how they treat their survey project participants. Once a project is completed, most market research companies pay their participants within one week of the completion of the project. Many pay within 48 hours. Sago has huge problems with its payment program. It takes 2+ months to get paid and that’s if you contact them religiously. Not only did I contact their help center, I emailed the CEO and I filed a complaint with the BBB of New Jersey (where their headquarters are located. Eventually I got paid. I’ll never participate in their market research again.

Your instructions on the payment process indicate that within 2 weeks of completing the interview or focus group I would receive an email with a link to the Focus Group wallet portal. I never received such link because the wallet portal is a self service process. I emailed several staff members several times and they never responded. I called several times and was never able to someone to answer the phone. Once I was able to submit my payout request it took 20 days to process my virtual request. After participating in a focus group it took me over 2 months to receive my virtual incentive which is absolutely ridiculus and unacceptable.

Just unbelievable. I begged for over 2 months for my visa gift card. When Iwas forced to use threats of reporting them after 2 additional weeks I was finally sent my gift card for 200. Thank God I spent most of it right away because on the 3rd day the last 13 dollars was hacked from my visa card and was told they can do nothing about it. Never again will I go to Sago.

Sago is completely worthless and time wasting for participants. Two times I've gone in for participation in a research study and both times there have been "issues" with payment. They pay you through what they call their "Sago wallet" through focus group.com, but it's not possible to log in to the website and then it's another round of jumping through hoops (from what I've been told, I wouldn't know because I can't seem to ever get logged in to get paid) to actually get payment. It's not worth the time or energy participating in their research groups because the compensation just isn't worth the hassle required to get it. Worst experience I've ever had in participation in any focus group and I've been doing this for over 20 years. Unprofessional and unacceptable.