Tim R.
Posted
My prescription coverage was rejected…
My prescription coverage was rejected because the pharmacy used the -00 at the end of my membership number. It was the weekend so they couldn’t reach anyone

Average
490 reviews
Give your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
Showing 28 reviews with 4 stars · Clear filters
Tim R.
Posted
My prescription coverage was rejected because the pharmacy used the -00 at the end of my membership number. It was the weekend so they couldn’t reach anyone
JOSH C.
Posted
So it’s been a nightmare on elm street just way too many hoops to jump threw Kroger just I found out handles my specialty drug and just was very fusterating. But hoping it’s been resolved .
Camelia P.
Posted
Great perks! Great informative guidance and communication trying started.
Chris S.
Posted
Great communication!
Tanya M.
Posted
After our first year with SANA, we were not offered a renewal. We did expect an increase in premium, which we would have gladly absorbed, as we had a few employees actually use their benefits which created a shortage over premiums. We did not expect to not even be considered for renewal and were disappointed that we had to leave what we considered to be an absolute asset to our employees and their benefits package. That said, we would still recommend SANA, especially to small businesses and those having a somewhat younger demographic in their workforce. They are what other insurance companies should and could be. Efficient, pay structure to providers is quick and I had many compliments about the ease of verifying benefits. The ease of use for our employees and their interaction with customer service or prior authorizations was refreshing. The premiums to our company blew away the competition, we only wish we had had the opportunity to continue with SANA and believe they offer superior benefits for employees and employers alike.
Linda K.
Posted
I appreciate having a team of ppl that are willing to help and guide me thru the process
Brett F.
Posted
Information i have received has been helpful, along with the emails
Matt
Posted
Overall, good. Our employees like Sana. Currently many of our people are experiencing an issue with their pharmacy benefits and others such as Vida. They were notified their coverage ended even through we just renewed for 2023 and everyone selected new plans.