SaratafloristReviews of sarataflorist.com

Scam: where the hell is my refund

There should be a zero rating option. I had an order cancelled on 7/19/24 and am still waiting for my money to be refunded two months later. I’ve contacted the company twice and they have yet to refund my $57.24. I have appealed to the BBB. In today’s hard economical times, this is especially unacceptable!

Not Honorable. Said they were local florists. Not true. Canceled my order.

Do not use this company. They will take your money then cancel your order and will NEVER issue your refund… Beware.

Buyer Beware!!! I placed an order. My card was charged and then the order was cancelled with no time for me to find another option. They never refunded my money! I had to file a dispute with my credit card company!

This is a first for me....I know without a doubt that they do not deserve even one star! I ordered flowers to be sent to my daughter and her husband for their anniversary. Sarata are FTD, but they never fulfilled the order. My credit card company reimbursed me for the loss, but I filed a complaint with the BBB and GOOGLE. Never again!!! An update: on September 26th, I received a notice from my credit card company that they received a reimbursement for my order. So a plus for Sarata’s honesty but still a disappointment for timeliness.

Terrible company!!!! Scammers!!! The company took money and did not deliver flowers.

They STEAL your money! You place an order, they thank you for it. Then they CANCEL the order, shortly after. I guess after they see the charge went through. Now I have to order from another florist....... It will be one month on the 21st alot of emails but I am out $66.37. They say "they are still working on it!" WE all know now that this is PURE BULL!!!!! My order #312642 I pretty much reach out, once a week! They respond w/an email, but it ends there. I deal w/alot of companies and not one takes this long for a return, this should be a simple process!