Chad C.
Posted
Great customer service
Great customer service, very helpful choosing which sauna heater to purchase

Excellent
78 reviews
Sauna Heater Supply is dedicated to providing high-quality saunas, sauna heaters, sauna lumber and components, steam room equipment, cold plunges and other wellness products that enhance health, wellness and relaxation, while delivering exceptional customer service and expert guidance.
Sauna Heater Supply (saunaheatersupply.com) has 78 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
78 approved reviews, newest moderated first
Chad C.
Posted
Great customer service, very helpful choosing which sauna heater to purchase
customer
Posted
Customer service was wonderful! James and the other rep were very prompt in returning my calls and gave me a great deal on a new Sauna. Would highly recommend using Sauna Heater Supply for your sauna purchase!
Stephanie O.
Posted
James Baclig was a fantastic sales rep! He went above and beyond to help me choose the right product, and ensure that I had not only the necessary accessories, but a couple little extras too! He was pleasant, knowledgeable, and patient! I felt that even though I’m across the country, I was a valued customer and given the same attention and support as if I was making an in person purchase. I highly recommend this company and if you are lucky enough to work with James, that’s a bonus!
Jeff K.
Posted
Outstanding company and customer service. Looked long and hard for a reputable and professional sauna company and so glad I have one to share with others too.
Response from Sauna Heater Supply· Sep 5, 2025
Thank you for the kind words! We strive to equip our team with the tools and training to be the most knowledgable team in the industry!
Michael A.
Posted
Great service & discount- many thanks to James!
Will
Posted
Ordering with Sauna Heater Supply was easy and quick; it was a one stop shop for all the items needed for a new sauna. James was very helpful in answering questions and suggesting a heater size for the sauna I was ordering. Being able to talk to someone who is knowledgeable made the process much easier.
Response from Sauna Heater Supply· Sep 2, 2025
Thank you for the kind words! We appreciate your business!
Jason S.
Posted
James was very helpful and knowledgeable.
Response from Sauna Heater Supply· Sep 2, 2025
James is the best! Thank you for the review!
Vilppu A.
Posted
James and his team are incredibly helpful. They went out of their way to answer ALL of our questions, and to source all of the additional parts we needed that weren't listed on the website (chimney extension and heat shield). He responded to messages after hours, and even gave us an additional discount we didn't ask for. Highly recommended!
Response from Sauna Heater Supply· Sep 2, 2025
We strive to offer the best customer experience with the most knowledgable team! Thank you for the review!