Poor
153 reviews
Started in 2010Our journey began in 2010, and it all started with our groundbreaking product, the heated gloves.These gloves quickly gained popularity and became a sensation among winter sports enthusiasts such as skiers, snowboarders, hunters, and anyone who braved the outdoors during the colder months.
SAVIOR HEAT (saviorheat.com) has 153 customer reviews on Consumer Courier, with an average rating of 2.5 out of 5.
153 approved reviews, newest moderated first
Susan R.
Posted
They did just as advertised. I have no hand protectors on my snowmobile and when it was really cold my hand warmers couldn't keep my hands warm. Wearing these gloves helped solve that problem. I think I will use them on cold days for my motorcycle too.
customer
Posted
1st purchase, seamless so far happy Thank you
John & Kami W.
Posted
THE WORST CUSTOMER SERVICE I'VE EVER SEEN - NON-EXISTENT. We purchased their higher-end camo gloves and socks from their website for a special birthday and Christmas gift for my dad, but found out as soon as he tried them on that their glove sizes run too small for normal hands. We contacted them immediately, but never received a reply back. We tried 5+ times to contact them over several weeks and months, through all kinds of routes and never once received a reply. It would have been very simple to return the completely new gloves and exchange them for the correct size. They refused to do anything about it.
Response from SAVIOR HEAT· Jun 17, 2024
We are deeply sorry for the bad shopping experience you have had. Could you please tell us your order number so we can help you check it. If it is a size issue, we will be happy to help you exchange it.
ANNIKA
Posted
Wenn ich könnte würden es -10 sterne sein. Habe fehlerhafte Handschuhe bekommen. Versuche diese seid dem 5.12.23 zurück zu geben. Seid dem 18.4.24 weiss ich das die Handschuhe angekommen sind und getestet werden. Seid dem bekomme ich keinerlei Information oder Antwort auf meine Mails. Habe bis heute mein Geld nicht zurück bekommen. Sprich Savior-europe hat einfach mein Eigentum behalten und stellt sich jetzt stumm. Also Finger weg von dieser Firma UPDATE: Hatte kontakt zum CEO von savior heat Europe. Er wollte es klären und sich innerhalb der nächste Woche melden.das ist nun 2 wochen her und nach Nachfrage ist wieder Funkstille 😡
Response from SAVIOR HEAT· Jun 11, 2024
Könnten Sie uns bitte Ihre Auftragsnummer mitteilen? Wir werden es auf unserer Seite zu überprüfen, und wenn es ein Qualitätsproblem mit unserem Produkt ist, werden wir Ihnen ein neues senden.
Annette H.
Posted
People who work here really try to help. Gloves fit well, but my hands get really cold and even with the gloves that are not liners - they just can't get my hands warm when outside. Maybe the heavier duty gloves would work, but I want them to walk my dog and be able to do things.
Mariana G.
Posted
My order never arrived due to a "delivery exemption" I requested a resend or refund and nothing was done. ORDER #6276
Response from SAVIOR HEAT· May 14, 2024
Please don't worry. Can you provide me with the order number? Let us check it for you.
Maria S.
Posted
They responded quickly
cheryl M.
Posted
Never received the order but you charged me for them
Response from SAVIOR HEAT· May 11, 2024
Hello friend, Please don't worry, we will help you solve the problem you encounter.
