Great
596 reviews
Scent DecantSCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Scent Decant (scentdecant.com) has 596 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 492 reviews with 5 stars · Clear filters
Sandy
Posted
Excellent customer service. Received sample products that were purchased specifically for international travel (small size, takes less room to pack). Follow up was amazing and professional folks to work with.
Fambarta F.
Posted
I recently ordered several fragrance decants from scentdecant.com for the first time and encountered an issue - two of my decants had spilled in transit. Their response was exceptional: Not only did they quickly send replacements for the spilled items, but they also noticed other bottles had damaged labels and proactively replaced these as well, without me even asking. I am very satisfied with the level of care and attention to detail scentdecant.com's customer support showed. Their prompt and generous resolution exceeded my expectations, making my first experience with them remarkably positive.
Michele
Posted
They accidentally sent the wrong sample. I sent an email letting them know. I received an answer within an hour and the correct sample was mailed out same day. Fantastic customer service.
Ryan H.
Posted
I got my samples package in a reasonable amount of time and was satisfied with the items I received.
Excited C.
Posted
Fair prices, quick shipping and EXCELLENT customer service!!!
Alexis
Posted
Great customer service! Always respond to emails fast
Roxanne C.
Posted
It was my first time ordering from Scent Decant, I have tried other companies but I heard good reviews about this company. I place a order, when I received my order , one of my 1ml samples was basically empty and the perfume must have leaked all over the bottle which made the label on the bottle wet, when I touched the bottle I got perfume and black marks all over my hands. I emailed Scent Decant and sent a picture and explained what happened as soon I received my package and opened it. They responded to my email within an hour as well they apologized and immediately sent a new perfume out to me to replace the one that was empty and leaked. This is exceptional customer service. I will definitely recommend Scent Decant to my friends and family and I will absolutely be ordering again.
customer
Posted
The customer service deserves well over 5 stars!!! ⭐️ very prompt and wanting to help in every way! Thank you!!
