Elizabeth
Posted
Easy to use!
I like to keep my business paperwork electronically! It is easy to customize and easy to use.
Great
97 reviews
Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information.Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.
Sfax (scrypt.com) has 97 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
97 approved reviews, newest moderated first
Elizabeth
Posted
I like to keep my business paperwork electronically! It is easy to customize and easy to use.
steve S.
Posted
Sfax is quick, easy, and very reliable. Once I build my contact library, sending a fax has never been easier. Steve Steine
Nathyn W.
Posted
affordable fax solution perfect for any small business who needs a fax number but doesn't want to think about their fax system
Shannon
Posted
Why is it that when my company receives and sends faxes, I get three emails telling me each time? It didn't used to be this way, but my email notifications are tripled. I wish there was a way to call and talk with a representative rather then send an email each time I have a need or question. The lag time is just too slow sometimes to get done what I need to do.
W. Howard Buddin J.
Posted
I am a neuropsychologist, and keeping compliant with the privacy and security rules of HIPAA is an ongoing thing. Fortunately, I don't have to worry about fax transmittals anymore, since I started using Sfax two years ago. The service is simple, the developers improve the UI and UX at a reasonable pace, and the customer support is second to none. There are certainly less financially expensive solutions out there; however, none of the ones I looked at or used were fully self-certified as compliant with HIPAA privacy and security. The peace of mind is worth the cost. Do yourself a favor if you're looking for an excellent and affordable solution for handling faxes. Just sign up.
Diana
Posted
We have been using sFax for a number of months now. It's working well except we are having a bit of trouble porting existing numbers which seems to take up to 2 weeks.
Response from Sfax· Mar 7, 2017
Thanks for your review! Porting is often a sore subject but we do everything in our control to move the porting process along as quickly as possible. We have a dedicated porting team who specialize in collecting the required documentation, providing that tot the carrier, and then staying in constant communication with them. We realize that porting fax numbers is not an easy process and we wish it was easier as well.
Robert A.
Posted
This fax service has worked flawlessly. We no longer worry about having "lost" faxes or malfunctioning fax machines.
Jessica
Posted
As an efax it has many features I like and expect, tracking, ability to look back etc. But Everytime I leave the page I have to sign back in. It is often very slow to load, and cumbersome to search. It's just OK
Response from Sfax· Mar 7, 2017
I appreciate your response. Because our focus is on healthcare and compliance, we are required to have controls over sessions. We have defaulted the timeout to 15 minutes of inactivity. So, if you aren't active in the system for 15 minutes you are automatically timed out so that no one else can access your PHI if you happen to have walked away from your machine. I hope that makes sense! If you have any questions please reach out to us.