Matt S.
Posted
Good customer service, good product
I needed to make some of my photos more professional and right now a professional photoshoot just isn't in the budget. Decided to try AI generation to see if it produced anything close to realistic. After an absolutely horrible experience with another company, I ended up on Secta Labs. First batch did not turn out as expected and I'll admit, I contacted support in a bit of a mood. Ended up connected directly with Marko Jak who 1) was extraordinary cool given that I was upset coming into the conversation, but then he had the entire batch remade (with new photos from me) plus added on some of their new/advanced image generation. Blown away by the result (the profile pic I have now is an example). Honestly, just a really good example of customer service, even in the face of a customer coming in hot like I did. Cannot recommend the company enough.


