SelfDecodeReviews of selfdecode.com

Response from SelfDecode· Apr 6, 2024

Thank you for your review, Merla!

Response from SelfDecode· Apr 6, 2024

Thank you so much for your heartfelt review, Kodan! We're thrilled to hear that SelfDecode has been such a positive and validating resource for you. We appreciate your recommendation and are here to support you on your health journey every step of the way!

Response from SelfDecode· Apr 1, 2024

Thanks so much for your review, Brian!

Response from SelfDecode· Mar 15, 2024

Hi Tiina!! Thank you so much for taking the time to share your experience! Your kind words mean a lot to us. It's truly rewarding to hear that you've found our customer support to be amazing and that you appreciate our commitment to transparency and consumer interests. We strive to provide the best possible service and empower our users with valuable insights from their DNA. Your feedback motivates us to continue improving and delivering even more value. We're here to support you on your journey of self-discovery, and we're grateful to have you as part of the SelfDecode community. <3

Response from SelfDecode· Mar 7, 2024

Thank you for your review! :)

Response from SelfDecode· Mar 7, 2024

Hi there! We appreciate your feedback and apologize for any inconvenience you've experienced. At SelfDecode, we strive to provide transparent subscription services and ensure our customers have full control over their memberships. Our subscription plans are clearly outlined during the sign-up process, and we send reminder emails well in advance of any auto-renewal charges to allow ample time for cancellation. Additionally, users have the flexibility to set their subscriptions to non-renewal at any time, and they maintain access to the site for the remainder of their subscription period. I understand that you were offered a refund, but never received it. Of course, our team is more than happy to assist you, and ensure you receives any refunds you are entitled to. Please reach out to our customer support team at [email protected] so we can assist you.

Response from SelfDecode· Mar 7, 2024

Thank you so much for sharing your experience with SelfDecode, Deb! We're thrilled to hear that you've found our platform valuable over the years and that our consult service with Greg has provided you with insights into your health that you weren't able to obtain elsewhere. It's always our goal to empower individuals like yourself with the information and support needed to take control of their health and well-being. We truly appreciate your recommendation and look forward to continuing to support you on your health journey.

Response from SelfDecode· Feb 24, 2024

Hi there! We're so sorry to hear of your experience. We'd love if you'd consider reaching out to us at [email protected] so we can assist you.