Yasmine
Posted
customer service is amazing!!
customer service is amazing!!! I accidentally clicked the wrong size and they responded to my emails super fast and fixed it for me!! absolute legends ❤️
Average
230 reviews
Selkie is listed under Clothing & Underwear.
Selkie (selkiecollection.com) has 230 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
230 approved reviews, newest moderated first
Yasmine
Posted
customer service is amazing!!! I accidentally clicked the wrong size and they responded to my emails super fast and fixed it for me!! absolute legends ❤️
Virginia
Posted
First, I bought 2 dresses worth of 500 USD. One came torn, neither fit (not even close, poorly made). I was told I was able to get a return label for both dresses and then got no responses for a month. A month later, I'm told only one will be refunded. I sent the dress back and never got my refund. This company is extremely sketchy. Dresses are absolutely cheaply made (amazon-china quality) and they cover the scam by an excess of fabric. I lost so much money with them. Quality is horrendous and consumer service sketchy. Avoid them at all cost.
Jessica
Posted
They responded immediately when I emailed them, and they helped me with a return that had expired. They didn't have to do this so I am so grateful.
Lexie S.
Posted
Selkie’s customer service is outstanding and truly so kind and caring. I had an issue with an order that was my fault and we worked towards a solution together. Love them and will always be purchasing from them in the future! 💕
Mrs G.
Posted
Great customer service, helped me pick out the perfect size dress for my baby shower. Very helpful, can’t wait to receive the dress it looks beautiful.
Jessica R.
Posted
I had a fantastic experience with Selkie’s customer service! I texted them for sizing advice, and got their recommendation after providing my measurements. After ordering, I couldn’t find my confirmation email, but I sent them a screenshot from my payment and they quickly updated my email address and re-sent everything. Prompt, friendly, and efficient….I’m genuinely impressed!
Emma H.
Posted
They answered very quick and were very helpful. They helped me resolve my issue in no time!
J C.
Posted
Honestly super happy with the customer service I got. Super prompt no back and forth, just super smooth.