Send FlowersReviews of sendflowers.com

Do NOT order flowers from Sendflowers.com I ordered Tulips for Mother's Day and they arrived dead. I called Customer Service and they only refunded 25% of the cost of the Tulips. They are a SCAM!

I placed a order for my grandmother for Mother’s Day a whole month in advance abd she never got the order I am truly disappointed and disgusted with this company will not ever order from them again

My mother's day delivery that I set up on May 3rd was not only NOT DELIVERED AT ALL. I was in the phone 3 times on Mother's day trying to get some confirmation that the delivery was coming. Customer service was pretty unreliable. Listen, use ANY other service than these guys. Plllleeeaaasse

SCAM. This website looks very legitimate, payment and everything looks good. Even their live chat (probably with bots) are fast and good. BUT, my flowers never arrived, and suspiciously, the 4 times I went to the live chat to ask for a full 100% refund instead of the default 20% that they gave after I first complained, the live chat mysteriously "lost connection". Their system is to make it legit/easy for you to purchase, if you complain once, you get a 20% refund, and they hope you stop reaching out or complaining and never plan to give you back your money nor your flowers at all.

BUYER BEWARE!!! 1 star because 0 isn’t an option. I ordered flowers for my best friend who lives 800+ miles away for mother’s day, paid extra for weekend delivery, and they never arrived despite receiving an e-mail that they had. I went back and forth with chat and e-mail for hours first about the fact that i hadn’t received an update in status nearing or after the 6:00 delivery cutoff, and then that it said delivered and it hadn’t been delivered. I received the same copied and pasted scripted responses from four separate chat and email CS reps, apologizing for the inconvenience and promising to reach out to me via e-mail once the delivering florist responded to them. When I say hours, I mean hours. I finally called the phone number on the website and was on hold for 12 minutes before speaking to a real live human. I was put on hold for another 5 minutes only to be told that it was after hours and they wouldn’t be able to call the florist until tomorrow. I had to argue with the person on the phone to cancel the order and give me back my money. They kept pushing a partial refund on a gift card, we went in circles with me demanding my money back for two to three full minutes. They put me on hold for another three minutes to get approval from their supervisor and then came back to inform me they would cancel the order. This should never have been this difficult. If you cannot meet the demand, do not make the promise. And when someone asks for their money back, refund it. Don’t offer partial refunds on gift cards for your company that has already let us down. I will never use this company again and I encourage others to spend a little more and use a reliable company.

They sent dead flowers to my mother in law for Mother’s Day. They apologized and offered to give 30% back. Not 30% of the whole purchase, just 30% of the base price, not including any fees, delivery, etc. These flowers were DEAD! I’d be ashamed delivering them

Never received the flowers although I got an email saying they were delivered. Horrible company. Will dispute charge if I don’t get a refund

Still waiting for them to delivery mother's day flowers. They say tomorrow.... The day after. I ordered a week in advance. So they have no excuse. I even asked for the flowers to be sent on friday If they do not arrive by tomorrow. I will be calling the credit card co . and withholding payment.