Bad
645 reviews
ShapelyWe specialise in figure sculpting, ultra comfortable shapewear!
Shapely (shapelyco.com) has 645 customer reviews on Consumer Courier, with an average rating of 1.9 out of 5.
645 approved reviews, newest moderated first
GEORGINA M.
Posted
Quick and helpful response
Response from Shapely· Sep 26, 2023
Hi Georgina, Thank you for your wonderful feedback. We appreciate it! If you need anything, we're just an email away :) Yours Truly, Shapely Team 💖
Dv
Posted
This people are scam ! Don't fall for it i order 2 body suits they charge my card and i never received the items I've been sending emails with no response i even try to called them and it said the phone is disconnected. I want me money back !!!! 3451835# THIS IS A SCAM do not order from them !
Response from Shapely· Sep 26, 2023
Hi DV, So sorry you felt that way. We're definitely not a scam. We are unable to locate your order 3451333. Kindly send us an email or provide your details so we can check the emails that you've sent us. Rest assured that we will look into this. Yours Truly, Shapely Team 💖
Gintare P.
Posted
Just one word - awful. Ordered a bodysuit, tried over the clothes, but due to ridiculous design tried to return it only to be told no refund is available and only a store credit. Contacted them after weeks of sending the return - nothing. Apparently it takes them time to find the return using the order number??! Send another email with proof of return etc - still waiting. Not worth the hassle. Not worth the money spend on the return. Never again.
Response from Shapely· Sep 26, 2023
Hi Gintare, Sorry for the inconvenience. Kindly send us an email or provide your details so we can check the emails that you've sent us. Rest assured that we will look into this. Yours Truly, Shapely Team 💖
Annabel
Posted
Jesalyn Was very very helpful for customer service! Very kind staff support team. Very nice pieces they have :)
Response from Shapely· Sep 26, 2023
Hi Annabel, We appreciate and thank you for your feedback. Please know that we value your business with us. :) Yours Truly, Shapely Team 💖
Brenda F.
Posted
Really helpful customer service and fast delivery. Happy with my purchase. I would recommend going for a size down to get full effect of shaping.
Response from Shapely· Sep 26, 2023
Hi Brenda, Glad to hear that from you! Your voice helps a lot in our continuous improvement to provide you with the best shapewear and customer service you deserve. :) Yours Truly, Shapely Team 💖
Nat W.
Posted
Customer service was amazing and super fast to fix my problem. I somehow had an old address still saved on my Google pay account so I had to switch delivery address to my current place. This was fixed promptly and person helping was really kind. I got shapewear thongs in black, they give me just the little support I was looking for, they are comfy and don't roll or dig in anywhere! I've ordered nude set too and those are on the way! 🙂 Thank you!
Response from Shapely· Sep 26, 2023
Hi Nat, You are amazing too! Thank you for your feedback. It is our pleasure to have helped you. :) Yours Truly, Shapely Team 💖
Ciara Ní M.
Posted
The items I bought were too big but when I contacted customer service, they replaced them with a smaller size, no problem! Very comfortable body suits. Holds you in but without feeling like you cant breathe.
Response from Shapely· Sep 5, 2023
Hi Ciara, Thanks so much for sharing your experience with us! Glad to hear that you are loving your shapewear. We really appreciate it! If you need anything, we're just an email away :) Yours Truly, Shapely Team 💖
Abi V.
Posted
Absolute scam. I ordered on July 14th never received the item, tried to cancel the order several times after it hasn't been dispatched for 2 weeks only to be told it couldn't be cancelled and it was on the way Finally it was agreed I could get a refund yet that mysteriously has never showed up either. Nearly £40 lost. Absolute joke. Avoid this company at all costs
Response from Shapely· Sep 2, 2023
Hi Abi, So sorry you felt that way. We're definitely not a scam. Upon checking, we sent you an email that we reprocessed your refund. Let me check it further with our team and provide a resolution. Yours Truly, Shapely Team 💖
