Kathy C.
Posted
sharpie customer service.
I like the sharpie markers and I received the metallic gold and silver markers today. They were damaged in shipping and I wanted to return them for an exchange. I called their US customer service for a label to return. The lady refused to send one to my email without uploading a photo. I am unable to upload photos on my desktop, it crashes. No photo means no label. Very non CS. Why would they need a photo when I'm returning the markers?