Tamara R.
Posted
Excellent service
Excellent service! It was easy to use! Will definitely use again!

Excellent
362 reviews
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
362 approved reviews, newest moderated first
Tamara R.
Posted
Excellent service! It was easy to use! Will definitely use again!
Rudy H.
Posted
The scheduling process was easy and efficient.
RTH
Posted
My bike case was delivered in tact, no abusive handling and thus no damage. Additionally, arrived earlier than expected. The cost was very good. I will be using Ship and Play regularly.
Hakan P.
Posted
great and easy to use and more competitive than other shipping companies
Gsilberman
Posted
We were planning a trip to Spain and Portugal for 2 weeks. We used Ship and Play to send a suitcase to Spain, The suitcase arrived early to the destination. The day before our trip I came down with Covid and was unable to travel. Ship and Play made arrangements to have my suitcase returned with no problem. The customer service was extremely professional and we received our suitcase from our destination. We are very grateful for the accommodation of getting our suitcase returned. Very pleased with Ship and Play
ED
Posted
On time on outgoing and return . It was easy to contact and instructions were clear. Excellent experience
Sinbad
Posted
One package went in the wrong way. Reached out to support, they never responded.
Response from Ship & Play· Sep 12, 2025
Hello Sinbad, Thank you for your review! We're sorry to hear there was confusion regarding your tracking. The tracking shows that one of your shipments was missorted at one of the final facilities; however, it was still delivered ahead of the final commit date. We checked our system and did not see any inquiries from the contact details listed on your order or review. If you have any questions or would like to further discuss any concerns, please give us a call at (855) 792-7529 or via email at [email protected]. Thank you!
Ryan M.
Posted
Easy and efficient process