Jacqueline D.
Posted
Door to door service was easy and very…
Door to door service was easy and very efficient. Our bag arrived ahead of us at our ship. Made our pre-cruise experience easy. You were definitely better than the airline.

Excellent
362 reviews
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
362 approved reviews, newest moderated first
Jacqueline D.
Posted
Door to door service was easy and very efficient. Our bag arrived ahead of us at our ship. Made our pre-cruise experience easy. You were definitely better than the airline.
Candy S.
Posted
Easy pick up, but my return tags were sent to the wrong address. Luckily, we still managed to get them otherwise our shipping experience would be a disaster.
Response from Ship & Play· Oct 5, 2026
Ms. Scherer, Good morning, and thank you for reviewing your current Ship&Play order. We are pleased to see your outbound shipments delivered ahead of schedule to your destination. However, we regret to hear that your complimentary return shipping labels and luggage tags were misdelivered. We understand the concern this must have caused, and we apologize for the inconvenience. In review, we do not see that this was previously conveyed to our team, so a member of our team will contact you directly to ensure everything has been resolved to your satisfaction. Thank you in advance for your time, and we look forward to ensuring a seamless experience on the way home.
Marnie G.
Posted
Easy and seamless. Even arrived early!
Charles E.
Posted
Prompt and reliable; everything picked up and delivered timely.
Saeed Etezadi - A.
Posted
Ontime pickup and delivery Great service
Gail M.
Posted
Great customer service when booking. Bags arrived on time. Very reasonable pricing
Patty N.
Posted
Excellent communication of where my luggage was.
Vincent C.
Posted
Fast and reliable;