madeleine aka L.
Posted
One great venue
great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!
Excellent
759 reviews
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
madeleine aka L.
Posted
great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!
Lewis
Posted
I had a speciality shipment across the country, and didn't find a good shipper to do it. Then I found Ship Smart on the web. From planning, to pickup, and through shipment and delivery everything went flawlessly. I would recommend Ship Smart without qualification.
Ernie
Posted
I had never used Ship Smart before and I was pleasantly surprised. Professional, timely and protective of the furniture we had them move. We'll certainly use them again.
Jeanine
Posted
This is our second experience with Ship Smart. They are very honest and reliable and provide great service. They are on time and customer friendly. This was a very pleasant moving experience.
Eileen S.
Posted
The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled. The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.
Susan
Posted
From the start to the delivery everything with this was perfect! Competent professionals at each step made what could have been horrible and painful easy and relaxing. Highly recommend this company.
CA to T.
Posted
From our initial phone call, we received accurate helpful information. Our items were extremely well packed, and delivery occurred as promised. Because we were shipping family heirlooms, we were nervous. However, our experience was thoroughly good from start to finish. We will use them again for small shipments.
Percy
Posted
we had a good service from them and were very pleased. they also saved us money.