Shiva TravelReviews of shivatravel.com

Trying to purchase last minute tickets due to sudden death and all they keep saying is I will call back or check email. Never got a call back never received email. Total fraud. Horrible customer service.

Paid extra 42 usd but still a good price. Richard was so helpful.

AVOID THIS COMPANY In December 2019, I purchased 5 plane tickets from Shiva Travel to fly to Seattle for my family Alaskan cruise in April 2020. Total ticket price was $960. Then, when my vacation cancelled due to COVID-19, I asked for refund or travel credit. Shiva travel representative Victor Vance charged me $75 per ticket, ($325 total) cancellation fee, and asked to pay upfront in order to get $960 Refund 2 weeks later. I never heard from them since. I called Shiva travel several times, but each time I was told that refund is coming”next week”. Now we are in August, the refund never came. Shiva travel pocketed my tickets money and my cancellation fee money.

DO NOT USE THIS COMPANY! Wish I could give them Zero Stars! Vance Victor is so rude, unprofessional, difficult to work with.I have been waiting MONTHS for a refund!

They cancelled my flight immediately. I told them I want them to delete my information and they ignored me. This is the only new company I've done business online with for over a year and suddenly the credit card I used has been used at a Home Depot somewhere. My employer just reported that I filed an unemployment claim, so somebody has stolen my identity. These people have all of this info so it's not hard to make the assumption they are behind this identify fraud.

PLEASE DO NOT USE THIS TRAVEL SITE. For starters I booked a flight for a specific return time. Upon receiving the flight schedule the time I choose was 6 hours later then what i paid for. Because of COVID I cannot fly. I called this raggedy a$$ travel place to cancel and retain a voucher for my flight. i was told it would be a 50.00 penalty for each passenger to cancel and receive a voucher. I didn't agree with the charge. That's ridiculous. NO-one can fly right now for CHRIST SAKE I contacted American Airline on my own and they gave me a voucher. I few days later I see an unauthorized charge on my credit card from Shiva. I"m in dispute as I type. YOU"VE BEEN WARNED!

I was not able to find anywhere online the same scheduled flights for a cheaper price than Shiva Travel offered.

Vance has been very polite to work with !