Devin D.
Posted
Customer service
I was typing in the wrong hologram number and Tyler reached out immediately to help with the issue.
Poor
158 reviews
The official National Hockey League website including news, rosters, stats, schedules, teams, and video.
NHL (shop.nhl.com) has 158 customer reviews on Consumer Courier, with an average rating of 2.2 out of 5.
158 approved reviews, newest moderated first
Devin D.
Posted
I was typing in the wrong hologram number and Tyler reached out immediately to help with the issue.
DH
Posted
Tyler was friendly and helped solve my problem quickly. Also shared our love of hockey together. Pleasure working with the company and look forward to more purchases with them.
Jan
Posted
I made a purchase of an autographed item. I had difficulty getting the authentication verified, I reached out to their team and got a very quick response and they took care of my problem. Great people to work with, I would not hesitate to purchase from them again!
Shannon G.
Posted
I purchased the Avalanche Victory Arch hoodie for my husband for Christmas 2019 (~a year ago). The screen print design quickly started to peel and fade, despite following washing instructions and now, a year in, is almost gone. I tried to reach out directly to the company but the website offers no customer service options.
Mads K.
Posted
Ordered an authentic Chicago blackhawks jersey. It arrived only 7 days after. I’m really happy about the fast delivery and the good and quick service on your site. I paid $250 inclusive shipping and I think the price is fair combining it’s an official and authentic jersey. Good and solid quality. Of course, you can use this jersey on top of your own hockey gear.
Victor K.
Posted
Kaitlin helped me with customer support via email and was very quick and helpful. Great experience and she fixed my problem. Thank you.
Linz C.
Posted
Would rate zero if possible. Paid £60 for my order, it hasn’t arrived, no answers to emails. I am going to contact my bank and report this as fraud
Bertie B.
Posted
Item sizing completely different to measurements on site. No answer to phone calls - "automated" returns online not working - took three emails to get a generic and incorrect response. Finally able to return and refusal to cover return postage despite fault with their measurements. Will not used again. Ever.