EDWARD
Posted
One phone call
Good communication, efficient

Great
1,064 reviews
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
EDWARD
Posted
Good communication, efficient
Brian M.
Posted
There was some back and forth with my provider writing the necessary information on the Rx and ResMed was great letting me know the status. Once they had what they needed, ResMed immediately shipped my CPAP and I received it in a few days.
Vinny
Posted
I just love the staff they are all awesome.,,professional and kind and courageous!!! THE BEST!!!
Thomas P.
Posted
Very responsive and courteous folks. Easy to work with process.
Leilani C.
Posted
The esupport is FABULOUS!! Michael helped me find the perfect mask for my AirMini.
Joe P.
Posted
Extremely difficult to order supplies. Don't know why a "prescription" is needed for a new mask. Website is confusing who you are ordering from. I'm 99% sure i bought my mini cpap from them, that's how i got the information from the old box, but they said they didn't have an old "prescription"
Response from ResMed Shop· Feb 5, 2024
Hi Joe, My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for all the trouble you've had in regard to the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided. If there's anything else we can do for you, please don't hesitate to reach out.
Duane
Posted
Great customer service! I asked to try another mask with my Mini and it was shipped out the same day.
ROY D.
Posted
The phone rep was very helpful, and assisted me in completing my CPAP order with all the instructions and info i needed. Appreciate that.